Financial Service Representative (Former Employee), Brookhaven GA – May 19, 2013
Not a family friendly company! Management was only concerned with a body. If you have children working for the Atlanta Ga Brookhaven not a good idea. The manager does not understand she does not have children.
Branch Manager (Former Employee), Citrus County, FL – May 17, 2013
Pros: honed survival skills
Cons: rank favoritism, cronyism
Worked with a coven of soul sucking vampires. Emotional and verbal abuse from regional queen of the damned and her minions on daily basis. Churlish, small-minded, unprofessional, grasping, arrogant, dictatorial local management. Senior management turned blind eye to this tiny empire because sales goals were met by pitting us against each other for same – more... book of business. Plum deals regularly rerouted based on favoritism. Far enough away from senior management to allow this type of atmosphere to fester undetected for years. Nasty place to work. – less
Oracle Financial Functional Consultant (Current Employee), Washington, DC – May 15, 2013
Multi Phase ARGO Teller system project which will enhance bank teller system make it more automated and will provide check images. No need for retention of documents. It syncs with other business applications used for GL Accounting and auto reconciles all the Debits and Credits for the cost centre (branch). A major part of this project is assigning – more... sub-ledgers and coding GL’s so they post to the correct ledgers. The sub ledgers which are missing offsets are manually adjusted to the proper GL’s. Cash Optimizer was implemented for commercial accounts, I was part of upgrades and recommended features which enhanced features and made it more users friendly. – less
A good place to work and great group of people to work with
Sr. Application Developer III (Former Employee), Atlanta, GA – May 15, 2013
I was a member of 2 applications within Suntrust that kept me busy throughout the day. Performing both development and prod support for each application kept the day interesting. Both teams had a great group of people to work with. A true team spirit and joy to work with.
Teller III (Former Employee), Atlanta, GA – May 13, 2013
Pros: enjoyable clients, they become like family. holidays & weekends off!!
Cons: better equipment, and updated systems
I started this career as a peak-time teller and in less than one year, I became full time with great benefits for me and my family. Over the years I've been able to work as a Teller Lead, and a Operations Specialist. With this company you can move up the ladder quick. With great leaders and fun co-workers, and hard work you can grow into becoming what – more... you like, the posibilities are endless! – less
SunTrust is the greedy, evil entity all banks have turned into...
Financial Service Rep/Personal Banker (Former Employee), Winter Park, FL – May 11, 2013
Pros: coworkers, hours/holidays
Cons: upper management, lack of ethics, no promotions.tough, unstable environment
I worked for SunTrust for 5 years and it changed a lot from the beginning to the end. Unrealistic sales goals became the norm with threat of losing your job as "motivation". They fired people for the safe act infractions even if you were previously an exemplery employee. Do NOT even apply if you have any sort of crime of dishonesty (the obvious is theft – more... which makes sense but also false statements to police, dui/dwi,any possession with intent, bad checks etc etc) and the kicker is even if it was dismissed through deferred adjudication or pretrial diversion, you are not able to be hired. However, that may be good because working there is a climate of micromanaging and competition, which is good, until people start becoming unethical to meet the unrealistic expectations. My coworkers were great, my direct management was great, although turnover is really high because of the demands on managers. upper management is horrendous and do not care about the employees, the are a profit driven company like other banks. Yes, banking hours are nice but the office will follow you home when you are constantly afraid of losing your job. It is difficult to advance as they tend to bring in outside people to hire for big positions. They failed the stress test and are not as stable as they would like to appear. they do not care about customers other than how to get them a line of credit, credit card or maintenence fees unless they have large deposit accounts. – less
Provide excellent customer service and recommend products to customers
Lead Teller (Former Employee), New Market Va – May 9, 2013
Process normal banking needs to my customers. Suggest products that would help increase their financial portfolios. Make sales calls and meet sales quota. Help train new employees and assist branch manager with anything she needed.
Teller (Current Employee), Spring Hill, FL – May 6, 2013
Pros: pay/ hours
Cons: disciplined for everything
Suntrust has gone downhill. They used to be a very good company to work for and now everyone seems to dread coming to work. I personally had a bad experience with a manager who made my job hell. Banking is taking a new direction and its more beneficial to computers than it is to people.
Personal Banker (Current Employee), Columbus, ga – May 5, 2013
Pros: not micro managed.
Cons: pay. flexibility.
I work for SunTrust in Columbus Georgia. I've been with the company for years. Management is very funny acting and they really do stick together regardless of if what they're doing is right or wrong. They have a very bad do as I say and not as I do mentality. Working under the area manager is a joke. He just let's his managers run all over him. Horrible – more... place to work. – less
Trust Associate, Corporate Trust Department (Former Employee), Richmond, VA – May 2, 2013
Pros: colleagues, management
Cons: lack of innovation, creativity
My experience with SunTrust was quite positive. As my first job out of college, I gained a wealth of experience regarding what it took to be a professional in the business world. Management was very helpful in training/facilitating my growth. Very professional work environment.
Need to be sales driven and creative to gain results
Bank Teller (Part-Time) (Current Employee), Kissimmee, FL – April 30, 2013
Working with this company has given me an opportunity to work on the other side of the retail banking division but this position can at times be stressful if you have exhausted your options to make your sales goals. I work in a branch with slow foot traffic so at times I find it challenging to get the results I need.