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SunTrust
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1,148 reviews

SunTrust Employer Reviews

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Great work environment
Personal Banker (Former Employee), Alexandria, VANovember 20, 2014
Overall great company to work for. Teammates were like family. I enjoy helping my clients with their financial needs. Priceless!
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Efficient
Personal Banker (Current Employee), KnovilleNovember 19, 2014
Sales oriented, good staff. Enjoy clients per usual...........................................................................................................................................
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all about sales
Teller II (Current Employee), Fredericksburg, VANovember 17, 2014
Pros: advancement if score card is met
Cons: all about sales
all about sales, no interaction from upper management, a lot is expected of you with low pay
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Sales Oriented
Teller 1 (Current Employee), Harrisonburg, VANovember 15, 2014
Pros: co-workers, salary, hours, benefits
Cons: sales, short breaks, drive-thru
A typical day as a teller at SunTrust is just running basic teller operations, and profiling clients to try and get any and every product you can out of them. The sales goals raised while I was there and are somewhat unrealistic. Not the place to work if you are uncomfortable selling to people and getting coached on doing so. Co-workers are fantastic. – more... The first place I have worked where I loved all of my co-workers. Management is always up for listening to you and does try to help you. The hardest part about the job is sales and the most enjoyable is the co-workers. – less
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Excellent workplace
Head Teller (Former Employee), Washington, DCNovember 14, 2014
• Provide courteous and professional teller service to clients
• Complete complex Teller transactions and demonstrates competency with all teller application transactions and processing teller operations
• Completes operational functions such as approving transactions, cash control, security and internal control
• Identifies sales referral opportunities – more... and makes appropriate referrals
• Utilizes tools and skills to coach others on defined procedures for bank operations and client service skills resulting in Exceptional Client and Exceptional Branch Experiences
•Completes and assists Branch Sales Staff with basic sales and service maintenance activities
• Contributes to the onboarding of new Tellers
• Ensure compliance with internal controls, operational procedures, loss prevention and risk management policies
• Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct – less
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Very Business oriented
TELLER III (Former Employee), Fort Myers, FLNovember 13, 2014
I love working at the bank! A great place to work. Love helping customers with their financial needs.
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Fun with room for growth
Senior Teller/ Field Trainer (Former Employee), Atlanta, GANovember 13, 2014
Pros: employee appreciation and good work-life balance.
Cons: sometimes commute could be daunting.
Great team to be a part of, unlimited room for growth, knowledgeable and caring management, good benefits, and decent pay.
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Great Job, Fun Environment.
AA Analyst III (Current Employee), Glen Allen, VANovember 12, 2014
Pros: fun environment, worked with people i had known for years
Cons: business closed
Loved the job however went out of business. Every day was new never knew what to expect Fun interacting with salesmen; different personalities, always learning new ways to track down stips from the salesmen. Was a lot of fun. Got to spend time with a friend (had worked with previously) that passed away while we were both working there and thankful we – more... had that time together. – less
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Great environment, great clients
Teller Lead (Current Employee), Baltimore, MDNovember 12, 2014
SunTrust has been nothing but a beacon of opportunity to learn and grow within the banking industry. It has afforded me a variety of opportunities to work within different branches of banking, and see how other lines of business within the company tie directly into my daily work life. Within the branch team, relations are so important; there is so much – more... value placed on working well together towards one goal. Management works closely with me as a supervisor to be sure our team is working through any difficulties, and also working at the best of their abilities. Being in banking; which is also a customer service industry, the top priorities are to make sure the customers are satisfied and to also do what is best for the client's financial well-being; therein lies the most enjoyable and difficult part of the job. – less
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Strong enterprise emphasis on self directed and autonomous work force
Performance Engineer (Former Employee), Atlanta, GANovember 11, 2014
Member of enterprise-wide performance testing/engineering team charged with delivering testing solutions designed to capture performance profiles of bank's software applications.
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good place to work
Operational Risk and Control Analyst (Team Lead) (Current Employee), Richmond, VANovember 11, 2014
good place to work with many nice people, pretty nice flexibility, but there is a lot of non-stop change to everything in the company.
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Happy enviroment.Medicals and retirement benefits.Room for personal growth.Management team that is driven.
TELLER (Former Employee), Ellenton, FloridaNovember 10, 2014
Pros: love receiving rewards and recognized for good service.
Cons: benefits and paid vacations
Love working in a fun loving, relaxing work place at the same time being productive and competitive.Appreciate being recognized for work well done by management staff..working with awesome and happy co-workers will make it a very good work enviroment. I learned over the years the importance of going above and beyond to give the best customer service. – more... The hardest part is always pushing myself to do what is expected of me. Most enjoyable is working with people.I am a real peoples' person.... – less
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N/A
Sr Corporate Recruiter (Current Employee), Atlanta, GANovember 9, 2014
SunTrust promotes an excellent culture for its employees.
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Unstable environment
Teller 2 (Former Employee), Jacksonville, FLNovember 8, 2014
There are not enough employees for the work place. I was very miserable while working there.
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A fun and nice working environment to work in enjoyed my supervisors and always helped and offer encouragement where needed (Vice- President)
Customer Service Represenative (Former Employee), Manassas, VANovember 7, 2014
Pros: having someone have your back when needed
Cons: not having enough employees when needed
A fun place to work enjoyed working with the majority of co-workers,Nice environment to work in
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N/A
Mortgage Loan Specialist (Former Employee), Richmond, VANovember 4, 2014
reviewed mortgage files to determine all documents were received and completed for transfer of services
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stressful environment
Teller/ CSS (Former Employee), decatur,gaNovember 4, 2014
Pros: paycheck, benefits
Cons: short breaks, poor management
Typically worked an 8hr day. All work was very routine and became mundane. New branch manager was very difficult to work (very condescending & demeaning) for, which made the day stressful. My co-workers were nice and hardworking. The most enjoyable part of the job was helping the clients achieve their goals.
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Productive environment
Mortgage Loan Processor (Former Employee), Richmond, VANovember 4, 2014
Pros: games, luncheons, free gifts
Speaking with the team regarding changes in policies and state to state procedures. Receiving important information from attorney's and paralegal statewide. Meeting with Upper management twice a week regarding team work issues and resolutions.
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Productive and enjoyable workplace environment
Teller Lead (Former Employee), Williamsburg, VANovember 3, 2014
Suntrust treats their employees as family. Making it easier to adapt to any changes that the company made. Suntrust looks out for their employees well being.
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Bad Experience
Branch Manager (Former Employee), Charleston, WVNovember 3, 2014
To much Drama from other co workers. The Area Management and Higher up is great but their are a couple of peers that ruin it for the others.

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About SunTrust

SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary, – Read more