Senior Vice President, Business Development (Former Employee) – Tustin, CA – January 4, 2018
A very good company. However at that time the economy was changing and it effected our ability to define our product. What many have been approved on Wednesday was no longer on Thursday. We had to work twice as hard to achieve the same results.
Was once the best place to be ... Now not so much.
Employee (Former Employee) – Irvine, CA – November 18, 2017
Prior to current Ops Admin SWB was a pleasure to work for. Now ... People there that have been demoted, and one of the reasons a complete department was moved to Idaho because no one in CA was capable of running it. But they r in charge of running branch admin and have a lower approval limit than the managers. Do not know how to do the work in a branch ... Attempting to run and oversee branches and incapable .... Should be writing procedures prior to putting changes in place. Cart is constantly being put before the horse. Admin NVR follows thru with appts w/staff ... Nor do they communicate that they are not following thru due to xyz ... They just don't show. They will show if they have something negative to say with bells on ready to make you feel less than. No consequences they do as they please. Think I'm exaggerating they have had approximately 60% turnover in the past 2 yrs. From Sr Management to tellers.
Customer service (Former Employee) – Albuquerque, NM 87102 – March 19, 2017
I worked at Sunwest many years ago. I was a Administrative Secretary, I worked in the collection department. I was a teller, and an ATM data entry clerk. Also, I worked in the ATM balance department. I was in the theft prevention clerk. I was the department float, etc covered vacations and ill employees positions in the event they were unable to fulfill their duties. I was a Sunbest award recipient. I have the opportunity to learn so much.
SVP (Former Employee) – Irvine, CA – October 13, 2016
With the leadership changes this past year the work environment is very low! Leaders are hostile and unappreciative of the hard work of the staff. High turn over of staff and leadership since November 2015. No leader on-site to promote good harmony or security to staff. Once a great company but today it is gone. I loved my job prior to November 2015.
Pool table, ping pong table, bar...
Pool table, ping pong table bar... They want to be google when they are a bank!
Client Service Representative (Current Employee) – Tustin, CA – June 21, 2016
Performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
Stressful workplace with no synergy among staff and unexplained expectations from superiors and lack of training
CLIENT SERVICE SUPERVISOR (Former Employee) – Middleton, ID – April 20, 2015
Co-workers were very difficult to work with. They had many insecurities and lack of team work and little self-motivation. The most difficult part of the job was picking up slack of other employees and trying to encourage them to work harder.The manager as not supportive in this area. One employee was late at least three days a week (after the bank was already "open for business"), and nothing was ever said, I had to do all the "opening duties".Such employee also answered her cell phone with clients in her window and management never addressed that situation. Many other situations occurred. Most enjoyable part was the pay was decent and we had weekends off, and paid holidays.
Client Service Supervisor (Current Employee) – Idaho – August 11, 2014
Having only 8 months under my belt within Sunwest Bank I don't feel I can give an acurate review of the company. I can say it is a far cry from my experience at Syringa Bank. Having been told Sunwest Bank is a player in the community banking system in California I was optimistic when the acquisition occured. In my opinion Sunwest Bank should bill themselves as a commercial bank. Not much that Sunwest has to offer is beneficial to consumers. I have seen a number of my clients affected by the closure of Syringa Bank and the acquisition by Sunwest Bank.
Administrative Assistant (Former Employee) – Main office – May 10, 2012
I started out as a teller and worked my way up too administrative assistant for three loan officers. When Nations bank took over i stepped down because they did away with my position so i was a peak time teller for Gibson office.