administrative (Current Employee) – Nashville, TN – December 15, 2015
I was reading the posts on here about this company and happy to see most drivers are good with their job. Working in the office has its own set of challenges. As long as you work hard, there isn't a problem. To whomever called themselves a saint in an earlier post, that's bold to call yourself a saint. You will drown if you try walking on water. Negativity in a workplace only brings others down. If you personal negative opinions, you need to keep them to yourself.
Recruiting Administrator (Former Employee) – Somerset, KY – November 12, 2015
Definitely is not the kind of employer that seeks to promote from within. Only 10% of employees are eligible for pay raises per quarter (that includes 2,000 employees and 23 executives) and most of the time, these keep getting shoveled out to the same people. Leadership is solid in all departments except recruiting department - the director is capable of making a saint hate their job. The director may be replaced soon however, as the department is suffering from constant turnover and dissatisfaction/complaints. If you enjoy a place that will pay you to twirl around in your chair for hours, this may be your cup of tea. I am personally more satisfied at work when I have a purpose to be there. Executives and managers do most of the work while everyone else serves to enter data and refill their lead pencils.
you can eat at your desk
Recruiting leadership, boredom, lack of development, lack of training, lack of purpose, no advancement, no pay raises
Prefer not to disclose (Current Employee) – Somerset, KY – October 23, 2015
The company offers the basics - insurance, vacation, sick time. However, if you have furthered your education or intend to advance in your career, I would not recommend starting off here. If you're looking for somewhere to be for a long time...try a few other spots. Most positions are "eliminated" here after 10 years of service - only to be replaced later.
Family environment, vacation
Terrible management, unethical termination practices, no development or advancement opportunities
DRIVER (Former Employee) – Somerset, KY – October 13, 2015
This company allowed me to get my feet wet so to speak. I learned a lot a lot about navigating and logs and being alone for long periods of time. I learned problem solving skills in the trucking world.
OTR Company Driver (Current Employee) – Grand Rapids MI – October 12, 2015
Driver Managers Are great, Top Management Are inconsiderate of Hard working drivers, they are uncordinated, but they recently started paying practical miles so a pay increase of a penny per mile per load.
Driver Recruiter (Former Employee) – Anywhere USA – April 16, 2015
Just ask management about how many recruiters they have burned through in the last few years. The turn over says it all. Management is based on fear and intimidation. Your ideas are neither encouraged or wanted. Training and motivation are non-existent and micro management is the norm.
Very nice people
Recruiting leadership is the worst I have ever seen
Truck Driver (Former Employee) – Somerset, KY – March 20, 2015
Unorganized and some hateful management. If you have a family you will not be able to support them due to lots of bad weeks. You will run good evrey other week, and set the next. Equipment is decent compared to most but not top notch, dont rely on mechanics at Somerset KY or Ellenwood GA terminals but Grand Rapids MI terminal mechanics are excellent. This was an ok company with expirenced drivers when i started but last 6 months i have seen nothing but fresh un expirenced drivers whom always needed assistance due to poor training. I was the senior driver on my DMs board only being here a yr and 4 months... they cant keep drivers and if you are here over a year they do drawings to fire you. I asked twice when they told me i was fired because of a drawing. My DM informed me that they wont let him keep his good drivers. This is not a company for expirenced drivers its a training company now. So good luck!
bad weeks, alot of unexpirenced drivers, buracratic corruption.
Driver (Current Employee) – grand rapids – February 12, 2015
It was okay at first and then my pay kept getting messed up. They pretty much only run you in PA and Ohio. The trucks breakdown all the time. The worst kept secret is the bankruptcy. Communication sucks. The weekend dispatch is horrid.
OTR Driver (Current Employee) – Somerset, KY – February 6, 2015
Out of the 9 months that I have worked here everything from the training to the home time even my Driver Manager have treated me very well. I have been shown a great deal of respect, and I am on my second Manager and they still get me home when I want. My all out experience with Super Service has been great and I feel like Super Service is a great company to work for. Every company has its ups and downs but Super Service has been good to me and my family!
Over The Road Driver (Former Employee) – Grand Rapids, MI – October 15, 2014
I had a good relationship with my last Driver Manager. I did my best to get loads pickup and delivered on time. My biggest challenge was backing up and getting in tight and busy places. I enjoyed the travel and dealing with the public.
I do believe I would make a good driver manager after experiencing the over the road challenges.
seeing the united states, meeting new people
trying to find a parking spot at the end of late shifts. backing