Pros: i couldn't think of any
Cons: pretty much everything
Upon being hired, I was told I would be out for 10-12 days and home for 3. After being on the road for 3 solid weeks and not being routed home, I asked about going home. I was told, "I'll have to get back to you". I asked about going home every week for 8 weeks and was greeted with the same reply, "I'll get back to you". I was finally routed home after I threatened to unplug the Qualcomm and leave the "Hot" load in the woods some where. It took all of 10 minutes to get a load home after that threat. I am from SC, and every load was between WI, IN, OH, PA, NY, MI, KY, or NJ. My DM refused to get me home. I later learned that there was a weekly run from Camping World in KY to SC every Thursday, and they some how couldn't find me a load home... IN 8 FRIGGIN' WEEKS!!!
The trucks are horrible, with most having 800-900k miles on them and the previous drivers think that by trashing the interiors when they quit, they're hurting the company. Super Service rightfully won't get rid of a truck because the interior smells like a toilet, but they do nothing to insure the truck is ready for another driver.
The mechanics are overworked and underpaid, which leads to low quality work, and hazardous trucks, and Super Service wonders why their CSA score is a 94 out of 100 (the lower the score the better). Your pay is partially based on how many miles your truck has on it, over 700k and they'll give you a couple extra pennies per mile. You will be stopped at every scale in Ohio. Period.
One week you'll have 3000 miles, the next you'll have 1200. The terminals except for Grand Rapids are atrocious. The Driver Managers have far too many drivers to manage, you will be forgotten unless you stay on top of them.
I lasted 6 months and got out. NOT WORTH IT!!! I never complained, and I did my job with a smile, just hoping things would get better. It did not.