Receptionist (Current Employee) – Elk Grove, CA – June 21, 2016
I never had a for sure schedule always had to call in to see if i was supposed to work. What was i needed to be wearing and how i was supposed to look was not told to me, i had to figure it out on my own.
Thought this salon would be a better fit because it's busier but you aren't compensated for working your butt off
Hair Stylist (Current Employee) – East Haven, CT – June 4, 2016
You work on your feet for hours and only make minimum wage. Most shifts you have to stay past your shift because it is busy and short handed. For a 6 hour shift in CT you are supposed to be allowed a half hour break and an 8 hour shift a one hour break we are not allowed any breaks here. We are so short staffed that your whole shift you have to be on your feet. I have not had one since I have been there. Manager doesn't know how to make a schedule. They care more about selling products then the clients walking through the door. The other comments are correct - it is the McDonald's of hair salons.
Stylist (Former Employee) – Fresno, CA – May 29, 2016
I worked for a corporate and a franchise location for over a year. Pay stayed at minimum wage (9.00) unless you worked like a slave and did more than 3 haircuts an hour for your shift which most of the time was 8 hours. 8 hours times 3 haircuts add in lunch and that's roughly 19 to 20 haircuts a day. My problem with that? That's way too much in a day for such little compensation. Managers are never really trained, I had a coworker tell clients about an abortion she had in the past yet somehow she still works there and another one cussed out multiple clients. There were 3 managers and 3 stylists at the location I worked at...Yeah that ridiculous and 2 with no previous employment or management experience.
My store manager had been with company TWENTY years and only made $12 an hour. If it wasn't for the fact that I had another job I would never be able to live off this wage. They're a greedy company that only cares about speed and ripping off stylists, we're educated we have a license why should anyone go to school for something just to be paid minimum wage?
On top of everything, I got hurt last year and they didn't let me seek medical attention. I kept getting answers like, wait till we hire a new person and stuff like that. When I finally was allowed it was 7 months later and I now need multiple surgeries to fix the longterm damage. Top that with an incompetent franchise owner and the whole workmans comp experience was a nightmare.
I made 310 a week, working on my own now i make that in a few hours of working. Working in this McDonald's version of a Salon willmore... not let you reach your goals financially.
Reality of the company is they pay their stylists, managers and even trainers horrible pay and keep most of the profit and work stylists to the point they need surgery to correct carpal tunnel. My advice? Don't fall for the hourly wage, build your clientele and rent a booth. Or be an apprentice for a seasoned stylist who can help you build. Supercuts is not a career, it's the fast food of haircutting.less
My manager was nice and gave me a flexible schedule.
No benefits (franchise), jipped out of my vacation time, no breaks, illegally gives your schedule to clients (thats not allowed in the state of ca), long hours, no matts, soul crushing, incompetant owner
Stylist (Former Employee) – Houston, TX – May 25, 2016
not advaned enough for me. staff not into the companey values. unfair work load, never thank emplyee.not team players.all for them self.lazy.bought lunch to bring staff together at times did not help.not productive staff would take breacks when salon was busy.they wher rude to customers. learn staff was lazy. staff was down on phones. i liked that isold products and did my job people looked and felt good.
Hair Stylist (Former Employee) – Tucson, AZ – May 19, 2016
Supercuts in tucson is franchised, and they have NO clue on how to run a business. The constant ups and downs and changing rules one day, and than the next day they change it again. They have their favorites, they are completely unfair. They work you to the ground, because nobody wants to continue to work for supercuts because of the Operation manager, and the general managers don't know how to run a business. Every day you work 9am to 7pm, you have no time for your family or yourself, and you have to dedicate yourself to supercuts. Certain manager's would make you clock out, to save hours for the store, but still would want you to work. Terrible place to work.
Clients, and tips everyday.
No life, work too much, not enough help, unfair managers, clock out for hours but still work
Manager, Stylist (Former Employee) – O'Fallon, IL – May 12, 2016
Invaluable experience setting up a new salon and recruiting employees. Working with the Franchise development department was enlightening and fun. Learning Paul Mitchell color line from an expert. Lots of products available. Most enjoyable part of the job was the clients. Hardest part of the job was disciplining staff.
hairstylist (Former Employee) – Richardson, TX – May 4, 2016
awesome company to work for customers wer eawesome very family frendly just want something closer to home. my typical day was cutting hair cleaning up hair checking in customers and talking about hair products. also washing capes and towels and shampooing alot of heads
Stylist (Former Employee) – Savannah, GA – April 25, 2016
Company was franchise, management was horrible, no room for growth, too much drama, management drove stylist away, also not following company guidelines, owner seemed to not care what management was doing. Drove stylist away at least counting maybe 20 or more...
Area Supervisor (Former Employee) – Buffalo, NY – April 22, 2016
My days were very long but very rewarding. I was able to coach and develop my teams to be the best they could. Winning multiple incentives from the company for having the most stores increase their revenues while keeping overhead costs down.
Cosmetolgist (Current Employee) – Keene, NH – April 20, 2016
I worked for HK Enterprise, they are a franchisee. They are WONDERFUL people. I wouldn't work for any other, especially the corporate stores. I learned a lot about the industry. There are always contests and promotions for the staff and clients. My co-workers are fantastic! The location I worked at, it is hard to advance. In SW NH there are not many other stores around and the upper management seems to forget we exist.
Great hourly pay, always busy, benefits
Very little chance of promtion, incompenent Area Supervisors
Receptionist (Current Employee) – Redondo Beach, CA – April 20, 2016
Love the people I work with. My co workers make my shift go by faster. Co workers teach me a thing or two about color and cutting hair, even tho its not my career. Being the receptionist, lets me communicate and meet people every day. Its a great environment and we all try to get the best of it,