Superion Employee Review

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Good benefits
Manager, Development, Conversions, & On-Boarding (Current Employee) –  Wayne, PAJanuary 24, 2014
This company has good benefits and is growing, however, there is too much micromanagement. In my business unit, there have been a serious of bad decisions that have led to a number of lay-off's over the past few years.
Pros
The benefits are good.
Cons
Micro-Management
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Fast-paced place to work and make a difference in the world
Technical Lead - Business Analysts (Current Employee) –  High Point, NCDecember 9, 2017
Great work environment with hard-working, dedicated people. It was great to work on meaningful assignments ultimately intended to help first responders do their jobs.
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Stressful, bang your head against the wall in futility
Project Manager (Current Employee) –  Lake Mary, FLDecember 4, 2017
Recently bought out by Vista Equity Partners and renamed Superion, this group only wants the lowest paid employees. All staff must work in an office (no remote) and therefore anyone who knew anything about their software is now gone.
It is nearly impossible to support their existing client base - and is frustrating beyond measure.
Management does not care about the fact that it is the employees taking the brunt of the customers anger. Once that customer does finally explode and go directly to a manager, then it is expected that everyone will drop what they are doing and resolve that customers problems right then and there.
Employees are down trodden and worried about lay offs. Poor atmosphere to work in.
The products are all very old and with this type of leadership it is doubtful anything new will come out in time to save this ship from sinking completely.
Pros
Paid time off, occasional parties
Cons
Expense health coverage with high deductibles, management that just doesn't care about staff
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Overall rating

3.7
Based on 423 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.3
Culture
3.5