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Superior Air-Ground Ambulance Service, Inc.
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6 reviews

Superior Air-Ground Ambulance Service, Inc. Employer Reviews

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This company does not care about employees
Emt (Former Employee), IllinoisJuly 31, 2014
Pros: office staff get paid holidays. great co-workers! deb haley is amazing in hr.
Cons: office staff have no sick days, two hour hold over past off time, stressful, often in dangerous situations, they break labor laws or float pretty close, female and males wear ties (dangerous with psych or ams patients), and pay is terrible for what is expected.
This company does not care about its employees. I've worked here since 2008. They completely stopped giving raises. They work you like a slave. You can't have a family or social life here. They claim to be broke due to the "economic times" but they buy new Mercedes ambulances and electronic stretchers. They fired 21 people two weeks before Christmas without any type of notice. There is no compassion. It made me sick to see all of those people gather their belongings and leave. Most people stay at the company because of the employees not management. The other comments are true. If you suck up you'll get further.
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Good place to get experience
EMTB/DISPATCHER (Former Employee), Warren,MiApril 24, 2014
Pros: the award point system, and uniform balance.
Cons: holding over, dispatchers have favorites and run the ppl they don't like. managers are selfish n self centered.
They don't not concerned about there employees. It's all about running the calls n those stupid ties. You get fired quickly for a tie, than an employee flipping a rig over with a patient in it or dropping a patient. They ask you to do a survey, but nothing ever changes. Your job will not be threatened if you don't complain. Managers dont get along with one another. They will ask you your opinion, but will use it against you, esp. If they feel it's negative. Benefits are expensive. I will never go back there. ... And they pay you nickles.
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Being an EMT
EMT-B (Current Employee), Schaumburg, ILJanuary 13, 2014
Being an EMT is tough work. Unpredictability is a large portion of your shift, with calls coming in at any given time for any malady as one can imagine. It can also be a very high stress job, having to communicate with family members, friends, or anyone who may have witnessed the incident, and then relying on your own abilities and skills in order to provide the necessary care.

Maintaining a level head in times of duress, knowing how to appropriately handle the situation (in some instances, defusing the situation), and learning how to cope with the surrounding scene has made me a better individual and worker as a result.
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Not as Advertised
9-1-1 EMD Telecommunicator (Former Employee), Franklin Park, ILDecember 17, 2013
Pros: there was none!
Cons: terrible management, management who worrys about themselves only not customers definitely not employees.
Working for the Superior Ambulance Company is one of the worst experiences of all.

Very little training, they demand "Superior" service and expect you to act like a robot and NEVER make a bad decision. During probationary period there was no training, but you were reviewed on your performance and management only wanted to hear about your mistakes, then degrade you during an evaluation. For this company it is all about the almighty dollar. "Have to make a profit regardless of customer service." There is no compassion for the patient NOR the employee. This company is a place of who you know not what you know. They also demand you to work 9 to 10 days in a row regardless of the law, knowing full well no one will complain. Low paying sweatshop company. Ought to be seriously looked at by the Federal and State Governments.
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The best private in Chicago..but...
medic (Former Employee), elmhurstJuly 26, 2013
Pros: plenty of work available
Cons: childish ego-driven managers, holdovers, tie
A fairly secure place to work as a medic or EMT provided you don't mind being treated like a child and don't desire much of a raise, ever. They are fairly flexible with many stations and schedules and they can assist you to get higher certs.
If you can keep your ego in check, do as they ask, don't question or complain, and don't mind frequent holdovers, you can survive there.
It's getting better, but management still can't get it's act together and act professionally.
Why is it so hard to find professionals in professional positions?
Oh, and you have to wear a tie on the ambulance. -50 points

About Superior Air-Ground Ambulance Service, Inc.

Superior Air-Ground Ambulance Service, Inc. is the largest independent, locally owned and operated Emergency Medical Service provider – Read more

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