Great place to work except for really bad upper management decisions that have created alot of confusion and chaos
Customer Relations Manager (Current Employee), Exton, PA – September 29, 2014
Pros: they provided a free lunch on last friday of every month & great office staff
Cons: really bad upper management that is out of touch and has no clue what they are doing
This was a really frustrating experience because this company had a lot of potential to corner the energy service industry market, as the only national full service energy company in existence. Really bad and out of touch decisions made by upper management in the past year to limit its market niche which really caused it to spiral downward rapidly in – more... recent years.
Unfortunately there is a lot of confusion and misguided top heavy leadership, which has really held back this company from being more successful. It also hurt them in retaining good employees that have left in large numbers recently.
They are closing the office in Exton (where I worked) in the near future and don't have a strategic plan in place to relocate the office or staff. I will really miss all the office staff in Exton and other branches that I have worked with in the past years. They are like family to me and I will never forget them for all the support they gave me over the years. I really feel bad that most of them will be out of a job soon due to bad management decisions and uncertainty that has put their futures in chaos. They really deserve better and hope nothing but success for the office staff. – less
driver (Former Employee), Central NY – January 16, 2014
trucks falling apart, rude office staff and employees, unsafe driving and facility's ( missing safety bars at loading rack) poor company layout. Supervisor played favorites with employees, had us leave overloaded to turn a extra profit
Payment Processor (Current Employee), Marcy, NY – July 19, 2012
Incoming payments are initially sorted by the company and then checked for accuracy. After they have been deemed error free they are totaled to use as an initial balancing point. The payment and account information are then entered into the system and balanced against the initial balance. The payments are then scanned into the banking system and verified – more... again. After everything has balanced and been verified for accuracy, payments are posted to the individual accounts. After all payments have been applied posting errors are corrected and customer inquiries are responded to. – less