Pros: meet great people, great benefits, professional atmosphere, great training sessions
Cons: over worked and under paid, shady internet products.
I worked at SuperMedia for 15 years. The company had a downsize and my department was released. I will say over all, inspite of the challenges sometimes, SuperMedia was a wonderful place for me to work. I enjoyed working with some of the people there, they took care of me and my family. I was the top Sales Rep in 2005 and travlled all over the world – more... and made lots of money from 2005-2008.
I learned how to be a great sales person by asking questions and finding out about what a customer was expecting from us and offer the best solution to for their company that will drive customers to their information online, in a phone book or by direct mail pieces.
I also had the opportunity to work in managment where I had oversight of 20 employees that reported to me from Chicago! It was a wonderful time and we did a lot of fun things. I helped them reach their goals and help my them to be the best that they could be.
The hardest part of my job was when something with wrong with our product or when the customer was irrate and upset and wanted out. There was nothing that we could say or do that could change their mind when the customer was irrate. The sad thing about it was, near the end, our company, SuperMedia, stood behind and their product and didn't offer any good resolution because they were wanting the customers money.
The enjoyable part of my job was when we went on trips for being in the top 10 sales reps, nationwide. I was forwarded the priviledge to go to Austrailia, Montreal, Cancun, St. Lucia, Whistler, Tahiti and Nassau, Bahamas.
That's why I say overall, it was a great company to work for, however, they went a different route and I understand that and I'm OK. – less