Pros: great discounts, fun innovative products, great customers, cooking classes
Cons: outdated technology and retail data systems, no open door policy, disconnect between stores and corporate, metrics more important than people, nights and weekends
Retail is the same no matter where you go. From small chains to large companies with over 1000 stores, it's all very similar. The communication between stores and upper management and corporate is often one sided. It's fun talking to people about cooking and entertaining, but often hard to meet goals and objectives that can seem unattainable.
The hardest – more... part is inspiring employees to be more focused on meeting and exceeding goals, when most are part time and receive no benefits. Also it's tough having a life outside of work because of the business needs and various blackout periods for time off. – less