Disorganized place to work
Seasonal Associate (Current Employee) – Meridian, ID – December 7, 2015
I was a seasonal employee picking up extra cash over the holidays. Nearly every person I worked with was very friendly and helpful when I had questions.
But as far as training and communication goes, it was a disaster. I've never worked for a more disorganized company/store. The first couple of weeks after filling out paperwork I didn't hear a peep because they used the incorrect phone number, which is funny b/c they got it right the first time when calling for an interview.
Then, because I missed a day to train b/c of the above problem, I was baptized by fire as they say the first day on the floor. I got a few minutes of register training and then hit the ground running, cashiering the rest of the day.
There was a lot of miscommunication about certain policies (like store discounts for example). I had a customer fuming b/c I was told the 10% cooking class discount could only be used once, but in fact it could be used all day the day of the class. I didn't know any better and it made me look unprofessional.
A lot of times management was difficult to track down to ask questions b/c they were running around like chickens with their heads cut off, doing a million things around the store.
There were also a couple of very condescending employees who did help me, but made me feel stupid just b/c I didn't know what to do. Doesn't happen in every store so not completely counting it against them, just irritating.
Meeting some nice people and a great discount that I was able to use to get my mom some nice kitchen items, but overall, was happy to be out of there!
discount, some nice people
disorganized, lack of communication and training