Pros: free lunches and different contest that were done quarterly.
Cons: company changes, management changes and healthcare package changes.
My day would consist of answering incoming phone calls, topics range from processing payments, assisting with technical problems with television or phone services, signing up new customers and answering general questions. I would work the front office some days if they were short staffed. I would process payments and handle any equipment that needed to be services, exchanged or given new. I enjoyed my job because it was easy for me and I enjoyed working with my co-workers.