Poor manager, handling revenue cycle, pretty bad!
collector (Current Employee) – Tampa, FL – April 18, 2015
i witnessed intimidation from a (SINGLE manager) with her subordinates. The manager in charge, provides little to almost no training of the staff, not very pleasant to hear everyone's frustrations and I don't blame them. The employees aren't given a job description and the training is basically pretty bad considering most the folks working there don't have ASC background. To make matters worse, you have an employee who's not able to give you answers, training new hire, while manager sits in her office all day. The disposition isn't very pleasant and the collections team really doesn't respect or has the motivation since the person running the show is on a serious power trip. Almost comes across as a new manager who needs training as some of the information relayed by her is absolutely inaccurate cauing countless hours in the department of everyone trying to figure out balancing with no support from the department leader. Other than the single individual I'm referring to, everyone seems nice, and respectful, beautiful office space and comfortable setting. Office executives all very pleasant individuals.
Executives have Open door policy to share concerns