Pros: better than most customers, tips are better as well if your a good server, good food and discount for employees, friendly co-workers and management overall, multiple jobs to apply to, including delivery driver
Cons: stickler for detail, more so than your normal restraunt, base pay isnt that wonderful, management can be pretty harsh, very competative with coworkers as well for tips
Its pretty typical as a waiter job.
Your guests get seated for you, you come by and supposedly suggestive sale an app or a drink depending on the time of day. Then you'll explain the dishes which there are usually tons of, and memorizing the ingredients to help the customer decide.
Sushi is very detailed and usually expensive so a lot of people doing – more... want to know exactly whats in a roll, EVEN if its written in the menu it'd be best to memorize what is in them as an employee so you can tell the customers. I started at this store when it first opened so they did a huge 3 week training course and we were all told to memorize everything and the more you know the more you make. They have a kind of incentive for that as well, they have different levels of servers and by knowing their menu and taking a test on it, when you pass and get a higher rank you also get paid more. So it literally pays to know this menu. I learned a huge amout about alcohol. from wine to spirits to sake and even beer. they really want their staff trained and knowledgeable so prepare to learn a lot with over 200 menu items.
My coworkers were fine, but i'm just not the waiter type.
The hardest part of the job is as always, dealing with customers. For the most part its a slightly higher end crowd so they can be a bit more stickler on what they order, and how well you are expected to serve on them. So its all in the details here. I really liked that the store played music, it looked really nice, and it had an outward appearance of really laid back and effortless. The only hard parts were dealing with customer problems and some of the managers expectations are a bit high. – less