Questions and Answers about Sutherland

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How did you get your first interview at Sutherland?

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Thru JobConnect office

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Applied for a seasonal position in 2014 when they did not have assessments with the application and was hired less than a week, no interview, just straight to new hire paperwork and told when to start been their ever since.

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Applied for the position online, received an email within a few days regarding the interview, shortly after that I received a phone call from a lady asking me questions. Then I received an email referencing drug screening which I had to go to a facility to complete, within about a week or so after the screening I got the Welcome to Sutherland email. Weird thing was after the welcome to Sutherland email I received another email from Sterling regarding the fact that they were conducting a background check. During the second phone call I had, the lady stated that a few days to a week before training this month they would send out some equipment, which I found a little odd because I already have a fully functional computer that is hard-wired and pushing out almost 100 mbps download speeds with about 5 mpbs upload speeds.

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I was first interviewed in 2002, but I did not get hired. After applying a few times more for several years, I was interviewed again in 2008 and did get hired. You will have to be interviewed for each program you are considered for, so it is a must for you to remain sharp, polished, and your resume current.

Answered - Customer Service Rep/Support Technician (Former Employee) - Rochester, NY

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I participated in a job fair with on site interviews

Answered - Customer Service Representative (Former Employee) - Syracuse, NY

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I was taking someone there for an interview, and said to myself "why don't I apply" wow! I actually had gotten the job as the interviewing process was only two weeks for me. Same day interview, drug screen, salary, first day of training time frame given; an equal opportunity for all!

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The lady mostly talked about herself barely asked me any questions

Answered - AT&T Customer Service Representative (Current Employee) - Summerlin, NV

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I applied for at home position online and got interview email days later

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I got my interview through a job fair at my college.

Answered - Call Center Representative (Former Employee) - Houston, TX

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