Swarovski Employee Reviews

Found 112 reviews matching the search
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Fun Work Plcae
Brand Ambassador (Former Employee) –  Cambridge, MAJuly 28, 2016
Productive, Fun work place. Many Learning experiences. Many different ways to help you express through sparkling jewlery, along with allowing others to learn about themselves and they're spouses. Swarovski is an Amazing place to buy a sparkling gifts for anyone.
Pros
weekly pay
Cons
Small work area, Short breaks
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Fog and Mirrors
Management (Current Employee) –  New York, NYJune 28, 2016
Truthfully, working for this company has been very interesting and watching the culture grow and develop within the work place has been very eye-opening, You know how they say everything starts with upper management and trickles down? In this company, that is absolutely true. I have seen some shady stuff... Rumors, cattiness, and favoritism are a terrible component of the work culture.. One moment the DM loves you, the next you're looked at like you're an idiot. One moment the GM loves you, and the next when your 80 dollars short of daily goals.... You're worth drops because the goal wasn't met. Now, of course.... Retail is a beast all on its own and obviously sales are a huge factor to the stores success.. But the way things are handled when it comes to sales/personal conflict resolution are almost childish, and silly. Ive seen staff go at it on the floor, I've seen one staff come in talk about another staff, and then 60 seconds later walk out and interact with them as though they didn't just complain to management about them.. So passive aggression is a very real thing. Another thing is cliques... Its like being in high school for 7 hours of the day in a high end crystal supplier. Its really something that stifles the stores, and of course prevents it from being the best it can be. With that favoritism comes the great wall of "forget about promotions".. Meaning that if you aren't on the "good side" of the DM or GM... No matter your skill, seniority, or dedication to the company.. Plan on being a sales ambassador, and nothing else. You have sales ambassadors who have been there  more... 5 plus years or more... and guess what? They still are. But will hire someone off the streets to go through training that a sales ambassador already has under their belt. And if you're management and see that? You really can't do anything about it but watch... Because the DM has final say so on any shifts or promotions. Its pretty nuts. The only thing I enjoy... is my discount.. If you're a jewelry lover.. This place is for you no doubt. You also receive incentives for purchases and all that stuff.. But none the less the company needs a serious facelift in that certain stores suffer.. Because politics rules the roost. Would I recommend this company to you? Well....... If you have the skin for it, sure. If you're looking for a friendly, fun, exciting, and unbiased work place that recognizes performance and value over politics and cliques... Look else-where.

Good luck!
  less
Pros
50 Percent off products, so happy shopping
Cons
Favoritism, cattiness, rumors, and poor boundaries between ambassadors and management
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Swarovski
Brand Ambassador (Current Employee) –  Indianapolis, INJune 26, 2016
A nice place to work. Quiet days with an understanding and passionate manager. I like how close it is to home, a little commute makes this job better.
Pros
Flexible around my schedule
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Great working environment
Sales Associate (Current Employee) –  Cabazon, CAJune 24, 2016
Associates are required to speak to the guests about the new promotions in the store. We are required to inform the guests about the features and benefits of the products and convince guests to make a purchase. We are also required to meet individual sales goals and the goal for the store. I learned to meet individual's goals and make sure we are meeting the expected goals. The hardest part of the job would be the language barrier. The most enjoyable part of the job would be meeting new people and be able to interact with people on the daily basis.
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Crystal World
Retail Sales Associate (Former Employee) –  Woodbridge, NJJune 22, 2016
Created a “crystal world” for customers they are big on great customer service. Get a nice discount on items in the store
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very sales oriented with little pay off
Sales Consultant (Former Employee) –  Danbury, CTJune 8, 2016
good discount on product but hard to make sales goal in this economy and even harder to make bonus. Swarovski is very sales oriented.
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great company
Brand Ambassador/Sales Associate (Current Employee) –  Paramus, NJMay 29, 2016
Dedicated to Quality Luxury Fashion and Exceptional Service. Responsibilities include engaging consumer transactions , accountability for sales results ,maintaining a flexible work environment ,conveying product knowledge , maintaining visual displays , professional attire and communicate with integrity , trust and respect .
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People
Senior Business Analyst (Consultant) (Former Employee) –  Cranston, RIMay 19, 2016
- Enjoyed the people that I worked with
- Limited career growth
- Overlapping responsibilities and expectations with the Finance team regarding budgeting
Pros
Co-workers
Cons
Limited career growth
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Great learning and training culture .
Store Manager (Former Employee) –  Albany, NYApril 1, 2016
Great culture and training. Learned a lot about coaching and development .Great team environment as company works with all stores and not just top volume .
Pros
Learning enviroment
Cons
limited oppertunities locally
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Interesting and sparkly place working at Swarovski
Brand Ambassador - Santa Monica Place (Former Employee) –  Santa Monica, CAMarch 25, 2016
Working at Swarovski is interesting in a sense of how many people actually buy crystals. Always have to dress professional and wear heels.
More of an upscale sales always talking to people to buy memberships and crystals.
Hardest part of the job is meeting goals especially during lo seasons.
Coworkers were nice proper people, but everyone did respect each others sales and made sure not to step on each others toes.
Most enjoyable part is getting free little crystal gifts.
Pros
Gifts and discount
Cons
Low hours, boring
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Productive
Brand Ambassador Sales Lead (Current Employee) –  Las Vegas, NVFebruary 20, 2016
Making a customers day sparkle. Ensured prime and luxury customer service. Everyday consisted of meeting sales goals and operational standards.
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what I most enjoy in my job
Concession Manager (Former Employee) –  House of Fraser BluewateerJanuary 18, 2016
My passion is people. I love the rapport building ,gaining trust and then doing my utmost to make sure that customer leaves happy. My day begins with opening the store by putting floats in tills,making sure the store is ready for opening and planning staff targets for the day as well as producing a report for the previous day on personal and team targets achieved. throughout the day priority is customer service. at the end of the day I am responsible for cashing tills and banking it in the safe. I work within a team of nine people supporting each other at all times.
Pros
commission
Cons
no set working hours and late shifts
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Welcoming every customer differently with a unique greeting
Brand Ambassador (Former Employee) –  Buffalo, NYJanuary 14, 2016
A typical day at work would consume of greeting customers, help them find the perfect piece of jewelry that they were looking for, maintain the store's hygiene, and count the drawers at the end of the end to make sure they were at the correct amount.
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Fun and great place to work!!!!
Sales Associate (Current Employee) –  Strongsville, OHJanuary 6, 2016
I currently work here, and must say i quite enjoy it. As most know, retail doesnt pay well, but it's a good environment. I have a great, caring and understanding manager and the co-workers arent half bad either!!! :)
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Good Company
Fulfillment Manager - Inbound Operations (Current Employee) –  Cranston, RINovember 23, 2015
Good culture and environment. Great people to work with. Senior management a little unwilling to make decisions at times.
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productive and fun workplace with great colleagues
brand ambassador (Current Employee) –  Charlotte, NCNovember 9, 2015
Great up-beat place to work at with fun colleagues, and customers. only con is the pay, and standard retail hours. The hardest part of the job is long hours of standing and walking around.
Pros
awesome colleagues
Cons
short breaks
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Great Plaec to Work
Brand Ambassador-Sales Associate- Part Time (Former Employee) –  Short Hills, NJOctober 9, 2015
Meet new people each day from all over the world. Challenging and fun. You get out of the job what you put into it. Management is on point and works hard. Co-workers work together as a team. The jon is not hard at all.
Pros
Nice place to work
Cons
None
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productive and fun place to work
Operations Coordinator - Contract Assignment (Former Employee) –  Cranston, RISeptember 28, 2015
great place to work. Great management team and co workers. Swarovski is a company that allows its workers to shine beyond their scope of knowledge.
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productive and fun place to work to interact with customers
Part Time, Key holder (Current Employee) –  Atlantic CitySeptember 23, 2015
Fun work place with amazing management and co-workers.
Never feel like I'm at work because it is always fun and productive.
Each person have daily goals but also team work is presented all the time.
Connect with customers and help them decide what looks great for them.
Help customers and clients to make decisions.
Help assistant manager to train new associates.
Key holder: manage cash and paper works for opening and closing.
Do inventory every Tuesdays.
The most enjoyable part of the job was working with my colleagues and helping them when they need assistance. The company have little chance in moving up in position.
Pros
discounts
Cons
short break
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Great company to work for ..
Brand Ambassador (Former Employee) –  Garden City, NYSeptember 22, 2015
Very nice family to work for they really care about their employee's. Incentives were GREAT and overall really enjoyed the company and what it stood for.
Pros
Incentives
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Overall rating

4.0
Based on 247 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.5
Job Security/Advancement
3.4
Management
3.6
Culture
3.9