Administrative Support Supervisor (Former Employee) – Saco – May 27, 2014
Sweetser is a great place to work! I was employed in the HIM department as a supervisor of client records, intake specialist, and admin support staff. Working all over various locations there was definitely no typical day for me. I traveled from Saco to Bangor and several locations in between. All locations I supervised were set up differently and according to the needs of the community. I really enjoyed the fact that I was trusted to do my job and was never having the burden of my supervisor breathing down my back and always asking what I was doing. The hardest part of my job was being so far away from my kids if something were to happen or if I got a call that they were sick and needed to be picked up. It was stressful. On the flip side if I had stay home and work due to sick kids I was able to do that with no questions. Management is very easy to get along with and there are no issues as far as I am concerned.
Time off needed was always approved
not a great deal of room for advancement, locations all over the state and it's impossible to be in 2 places at once
Customer Service Representative (Current Employee) – Saco, ME – August 8, 2017
I've had good experiences with the people who work here at every level. Benefits and salary are OK. The work we do here is important and has a positive impact on the lives of client and on the broader community.
Mobile Crisis Worker (Former Employee) – Brunswick, ME – July 28, 2017
The pay may not be great, but the people are, and that makes this place a cool place to work. There is a very integrated team approach to services. Communication is very good. Supervision is excellent!
Youth and Family Counselor (Current Employee) – Saco, ME – January 31, 2017
I loved working with clients but the staff and management was a different story. The staff did not pay attention to the children. They sat around in the office doing homework and chatting. Some managers are inexpierenced and don't know how to do their job. Rumors went around like crazy and staff and managers sleep together.
Customer Service Representative (Former Employee) – Lewiston, ME – January 12, 2017
This job was different I did the intakes for children and adults and the would pass them on the a counselor of there needs. Allot of data entry - customer service - life skill. Hard times for some people.
Youth and Family Counselor (Former Employee) – Saco, ME – November 10, 2016
Seems like everyone here just likes snitching on people rather than talking to them face to face...
Also management doesn't make a lot of sense to me, I got in trouble for some things like calling a kid fat and leaving a couple of kids a lone in a room by themselves but didn't get written up, then I got in trouble for calling everyone asking them for OT and falling asleep on a couch, then my manager wrote me up for everything I wrong working there even though she already talked to me about calling a kid fat and leaving two kids alone which I never did again... it just doesn't make sense to me...
Lot's of food for you to eat, get paid to take kids to the movies/beach etc...
YFC's have to work doubles on weekends... couches are too comfortable and you may dooze off on them.
Youth Counselor (Current Employee) – Saco, ME – October 16, 2016
I have worked overnights at Sweetser for the better part of a year. Outside of my regular duties there is a significant amount of downtime. I took advantage of this and used it to further say my education.
Youth and Family Counselor (Current Employee) – Belfast, ME – October 16, 2016
Love this job excellent place to work. Many pertinent and informative trainings were offered that afforded me to learn many new skills in providing the very best care I possibly could. love the population served. Wish that the company was more concerned with employees well-being and self-care practices,
You can make a different in a child's life - if you had the staff that had consistency
YFC - (Current Employee) – Belfast, ME – August 22, 2016
Once a again, Sweetser is a great place to work if you want to make a different in children who need it. Once again this can not happen if you don't have staff that can't work as a team or show consistency. These children need structure and consistency in their life's.
the kids need you, company doesn't care about them or you
Youth Counselor (Former Employee) – Saco, ME – August 11, 2016
Sweetser will hurt people at the expense of its consumers. Example: Some former staff are barred from the grounds in perpetuity even if they still work in the field and their duties require them to attend meetings there. This therefore means that a child's entire provider team cannot be part of treatment. If asked to be reasonable, they will threaten you with legal action. This is flagrant disregard for ethical principles and best practice standards, to serve a personal vendetta. That is just one story, there are many. The direct care staff offset the actions of the administration with their tireless dedication, for which they receive little thanks, and the real power in the company hides behind the actions of its direct care staff, which are heroic on a daily basis. So, they exploit staff and consumers alike. Good staff don't last, poor staff get promoted.
The Kids! they need people to work with them!
only the inner circle matters there..nepotism and politics are rampant
Various Departments (Former Employee) – Saco, ME – June 6, 2016
People are treated very poorly at Sweetser. I worked at Sweetser for quite a few years and noticed this change.
I am writing this due to one of my co-workers being treated unfairly.
These are her words.
You just get looked down upon with no support from higher management when you are being treated unfairly. Your co-workers are sweet at first and then you notice they are miserable with their lives because they are not happy with their job. Its hard to focus when you have no support and are looked down upon from others. You can hear them talking about you behind your back. You can't even move to another department because your supervisor will not approve it if they do not like you.
Once you leave and they don't like you they will not bother to higher you back. "
My poor dear friend should have never had this experience. What a shame.
Various clinical positions (Former Employee) – Maine, ME – March 24, 2016
This is a company that does not take the safety of its employee's seriously. Although Sweeter is a non-profit organization there is a heavy focus on "billable hours". This is not for the care of the client, but for the benefit of the company. The pay in way below average in comparison to other companies. The management is terrible. They do not care about the safety/welfare or mental well being of their employees. Please, do not work here!
No breaks given, lack of care about the clients, no coordination/organization, bad leadership