Rural Areas Are Tough for Sweetser to Provide Full-Spectrum Services
Children's Case Manager (Former Employee) – Wilton, ME – September 17, 2012
Unfortunately, Sweetser does best at its home base in Saco, and other big city hub, Brunswick. They offered little to no support on marketing our county, and refused to allow employees to market areas that were considered out of reach by typical consumers. Because of this, they are no longer going to service the area, as there were limited referrals being made; Sweetser was competing with other organizations in the area.
Had Sweetser had a reliable psychiatrist, therapist and in-home support services available, they would have been able to keep their office doors open in this community.
independent working environment, make your own schedule
Youth and Family Counselor (Current Employee) – Saco, ME – January 31, 2017
I loved working with clients but the staff and management was a different story. The staff did not pay attention to the children. They sat around in the office doing homework and chatting. Some managers are inexpierenced and don't know how to do their job. Rumors went around like crazy and staff and managers sleep together.
Customer Service Representative (Former Employee) – Lewiston, ME – January 12, 2017
This job was different I did the intakes for children and adults and the would pass them on the a counselor of there needs. Allot of data entry - customer service - life skill. Hard times for some people.
Youth and Family Counselor (Former Employee) – Saco, ME – November 10, 2016
Seems like everyone here just likes snitching on people rather than talking to them face to face...
Also management doesn't make a lot of sense to me, I got in trouble for some things like calling a kid fat and leaving a couple of kids a lone in a room by themselves but didn't get written up, then I got in trouble for calling everyone asking them for OT and falling asleep on a couch, then my manager wrote me up for everything I wrong working there even though she already talked to me about calling a kid fat and leaving two kids alone which I never did again... it just doesn't make sense to me...
Lot's of food for you to eat, get paid to take kids to the movies/beach etc...
YFC's have to work doubles on weekends... couches are too comfortable and you may dooze off on them.
Youth Counselor (Current Employee) – Saco, ME – October 16, 2016
I have worked overnights at Sweetser for the better part of a year. Outside of my regular duties there is a significant amount of downtime. I took advantage of this and used it to further say my education.
Youth and Family Counselor (Current Employee) – Belfast, ME – October 16, 2016
Love this job excellent place to work. Many pertinent and informative trainings were offered that afforded me to learn many new skills in providing the very best care I possibly could. love the population served. Wish that the company was more concerned with employees well-being and self-care practices,
You can make a different in a child's life - if you had the staff that had consistency
YFC - (Current Employee) – Belfast, ME – August 22, 2016
Once a again, Sweetser is a great place to work if you want to make a different in children who need it. Once again this can not happen if you don't have staff that can't work as a team or show consistency. These children need structure and consistency in their life's.
the kids need you, company doesn't care about them or you
Youth Counselor (Former Employee) – Saco, ME – August 11, 2016
Sweetser will hurt people at the expense of its consumers. Example: Some former staff are barred from the grounds in perpetuity even if they still work in the field and their duties require them to attend meetings there. This therefore means that a child's entire provider team cannot be part of treatment. If asked to be reasonable, they will threaten you with legal action. This is flagrant disregard for ethical principles and best practice standards, to serve a personal vendetta. That is just one story, there are many. The direct care staff offset the actions of the administration with their tireless dedication, for which they receive little thanks, and the real power in the company hides behind the actions of its direct care staff, which are heroic on a daily basis. So, they exploit staff and consumers alike. Good staff don't last, poor staff get promoted.
The Kids! they need people to work with them!
only the inner circle matters there..nepotism and politics are rampant
Various Departments (Former Employee) – Saco, ME – June 6, 2016
People are treated very poorly at Sweetser. I worked at Sweetser for quite a few years and noticed this change.
I am writing this due to one of my co-workers being treated unfairly.
These are her words.
You just get looked down upon with no support from higher management when you are being treated unfairly. Your co-workers are sweet at first and then you notice they are miserable with their lives because they are not happy with their job. Its hard to focus when you have no support and are looked down upon from others. You can hear them talking about you behind your back. You can't even move to another department because your supervisor will not approve it if they do not like you.
Once you leave and they don't like you they will not bother to higher you back. "
My poor dear friend should have never had this experience. What a shame.
Various clinical positions (Former Employee) – Maine, ME – March 24, 2016
This is a company that does not take the safety of its employee's seriously. Although Sweeter is a non-profit organization there is a heavy focus on "billable hours". This is not for the care of the client, but for the benefit of the company. The pay in way below average in comparison to other companies. The management is terrible. They do not care about the safety/welfare or mental well being of their employees. Please, do not work here!
No breaks given, lack of care about the clients, no coordination/organization, bad leadership
Great place to work with children and families of Maine.
Residential Services Supervisor (Current Employee) – Hampden, ME – January 17, 2016
A day at Sweetser was never the same and it provided daily opportunities to make a difference in life of children and their families. The hardest part of my job was finding a balance between work, life, and school.
Productive work place and great clients and providers
Administrative Assistant (Former Employee) – Lewiston, ME – September 2, 2015
A typical day at work consisted of me checking the providers schedules. I would answer phones and check clients in and out for appointments and schedule their next appointment. I learned more about team work and how to handle clients that were upset. I learned more about organization and how to work with the clients schedule. I also learned about handling highly stressful situations. My co-workers and I had to work very close with one another and keep the communication going. The hardest part of my job was when a client would come in 5 minuets late or more and they would have to reschedule because the provider would not see them. The clients would be very upset with this situation. Even though this could be very stressful I was almost always able to handle the situation on my own. If not this was when working as a team would come in. The most enjoyable part of the job was seeing the clients come in daily and working as a team with my co-workers. We had some good times.
Case Manager/Community Integration Worker (Former Employee) – Lewiston, ME – June 19, 2015
Here is a quick summary of this poorly operated company: Unrealistic expectations of staffs workload Punitive and shaming treatment of staff Unqualified management (only get the job because of who they know) Questionable ethics? Poor clinical decisions Lack of consistent communication regarding changes in policies and procedures
I have NOTHING positive to say about this company. If you value your own mental health, you will not work there.
Behavioral Health Professional (Former Employee) – Sanford, ME – June 16, 2015
I thoroughly enjoyed the work I did while with the clients, but as far as the administration aspect of the organization, there was little left to be desired. There is no room for growth and the organization places a greater emphasis on the monetary aspect, rather than quality of care for their clients.
YOUTH AND FAMILY CRISIS COUNSELOR (Former Employee) – Saco, ME – March 10, 2015
My typical day at work involved overnight follow-up, assisting youths in daily routines, working with 3-4 other staff, aiding youth with communication problems, computer work, organizing activities, and coordinating staff with clients, caregivers, and clinicians. I learned communication skills, teamwork, office work, and patience. The management was inconsistent. My co-workers were smart and helpful. The hardest part of the job was the tolerance of management towards the mistreatment of the clients. The most enjoyable part of the job was making a difference in the lives of families for the better.