Swissport USA, Inc.
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
2 reviews

Swissport USA, Inc. Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Swiss To No Port
Passenger Service Agent (Former Employee), Jamaica, NY –
Pros: flexible work schedule
Cons: no growth, less pay
All Pax Agents employed for Swissport are 99% part-time, without benefits working a standard 4.5 hour daily shift. With the work schedule it allow the flexibility of one attending school or other responsibilities. Young adult professionals in their 20's who are in college best suit this job. Retail customer service skills are transferrable in a airport – more...  environment. Airport exposure is gain from a worker's perspective as oppose to a passenger as there is a lot of steps and much to do to prepare one aircraft on the ground before it goes airborne.
Cons

All Pax Agents are expected to purchase uniforms from their own pocket at $250.00; airport ID card fee of $100.00; fingerprints at $30.00 without benefits working a standard 4.5 hour daily shift. There is no potiental growth or future for professional development of an established adult. Long time Pax Agents employed for five plus years of my fellow peers has never received a salary increase of any increment. It's a job to fill the void on a resume, not something to become a career to boost proudly of.

Communication of managment to employees is degrading where they closely monitor like Big Brother which I was unable to work to my best potiental. The reprimands are negative and degrading to one's morale. Employee retention was greatly declining which they cannot hone their interpersonal skills in a positive light. – less
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Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Bad company to work for
Passenger Service Agent (Former Employee), Jamaica Newyork –
Swissport U.S.A is a contract company that serves airlines.
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About Swissport USA, Inc.

Although Swissport provides a full ground handling service for Virgin Atlantic at Gatwick (since 2004) and Manchester Airports, – Read more