Customer Service Agent (Former Employee), Boston – March 29, 2013
Pros: working with good people
Cons: no benefits
A typical day at work included anything/everything from checking in passengers and their luggage, escorting unaccompanied minors to ticket sales. I learned how to interact with people internationally with a language barrier. Co-workers were friendly, professional and interactive.
Passenger Service Agent (Former Employee), Manchester, ENG – February 16, 2013
Pros: racist manager
Cons: no equal rights at work
Anybody thinking to work for the this company should think twice. This company will never look after you they will make you work work 24hours and expect you to be fresh. They don't appreciate your hard work when they don't need they will kick you out like a dog. I have seen lot of things while working their. Few management are racist and think they – more... are always wright. If you are Asian then don't even try to work their. As you will not get fair trial at work.
I hope it helps people who is looking to work for this company. – less
Passenger Service Associate (Former Employee), East Boston, MA – January 24, 2013
A typical day at work included anything/everything from checking in passengers and their luggage, escorting unaccompanied minors to ticket sales. I learned how to interact with people internationally with a language barrier. Co-workers were friendly, professional and interactive. The hardest part of my job was getting from one area of the airport to – more... another in very little time. The most enjoyable part of my job was all of the interaction. – less
frieght handler (Former Employee), Charlotte,NC – December 21, 2012
Pros: worked with my schedule
This was a very great job to have because it was only a four four job and then you could go on with your day. Which was good for me because at the time I was a college student and that gave me a lot of time to go study and go to class when I needed to.
Ramp Agent (Former Employee), Jamaica, NY – December 16, 2012
a typical work day could be different with flights, baggage's. How to sort luggage by destinations. Co worker hard workers, outgoing friendly helpful. The hardest day was loading baggage's in a belly of an aircraft. The most enjoyable part of the job is down time, cancelled and delayed flights.
The most enjoyable pasrt of the job was to learn better communication skills and how to work with customers with different needs
Passenger Service Agent (Former Employee), Los Angeles, CA – December 3, 2012
Pros: flexible schedule
Cons: no benefits
The most enjoyable part of the job was that I was able to assist people and resolve their problems. When you work in the airport, you get to meet different styles of attitude and you learn how to maintain patience and be stress free.
Ramp Service Agent (Former Employee), Chicago, IL – September 13, 2012
*Typical day at work.....Unpredictable *I learned about the operations of the airline industry. *Strict and professional management. *My co-workers were fun and diverse. *Hardest part of the job was the heavy lifting and working under all sorts of climate changes. *Most enjoyable part was the team work.
Passenger Service Agent (Current Employee), Jamaica, NY – August 26, 2012
Pros: hands-on experience, sequrity, meeting the passengers.
Cons: shifts were a bit to far apart.
A typical day of work would be many passengers to be checked in. Learned how to check-in passengers. Management was on point. Co-workers were very friendly, made me feel in the group. Getting there was the hardest part due to where I live. The most enjoyable part was the learning and then the hands-on experience. Honestly i would stay and continue this – more... great job, but its to expensive for me to continue. – less
Ramp Agent (Current Employee), Los Angeles, CA – August 17, 2012
Pros: one good thing why i like swissport is because im getting a little more hours then before.
Cons: what i dont like about swissport is the pay.
My most enjoyable part of my job is when they have me on the counters in terminal Bravo, when i help out the agents from hallmark with loading the luggage to the belts is easy and fresh rather then the bag room.
Japan Airlines Bag room Lead/Supervisor (Weekend) (Current Employee), Honolulu International Airport – August 6, 2012
Pros: working with good people
Cons: when co-workers call in sick operations do not do find a replacement for that person.
My typical work day is to set up the bag room with certain amount of baggage containers for each of our six flights. Double check each baggage container sticker sheet for any miss loaded baggage. Assign man power for each of the flights, interline bagroom and the interline ramp. Interline barroom are passengers baggage that are coming from other airlines – more... that are transferring to japan airlines, and interline ramp are passengers that are transferring to other airlines. I am also responsible for making the weekly schedule. – less
Ramp Service Agent (Current Employee), chicago il – May 27, 2012
Pros: health care and 401k
Cons: long breaks and nice break room
i like working with this company cos you have the chance to learn how to operate some kind of equipment and it's a nice place to work cos you always have time to do what ever you wanna do on your break time so i like working there
Ramp Associate (Former Employee), Rockford, IL – April 12, 2012
Pros: short hours, excellent co-workers
Cons: no pay raises, no chance for advancement, bad management.
I would come into work late at night since this was a night job. All of the employees there got along very well for the most part, and the majority of us were very good friends. We were very productive and would go about our daily activities such as loading the airplanes and cargo trucks. Management on the other hand was very bad on multiple levels – more... since they did very little to resolve conflicts. One of the hardest parts of the job was keeping planes and trucks on time. But this was also one of my most enjoyable jobs because of my co-workers. – less
Passenger Service Agent (Current Employee), NY, NY – April 9, 2012
Sitting all day and doing nothing while getting paid is good but feels like your wasting time. Meeting different people and getting into different situations, and solving problems. Hardest part is not to fall asleep while you sitting there on a light flight days. It's fun to watch people, meet different cultures and traditions.