Receptionist, Office Assistant (Former Employee) – Westland, MI – April 28, 2017
Scheduling appointments, phone consultations, checking customers out with their pets, very rewarding with their owners, the hardest part was to see animals come in later after being sick for several days, I enjoyed working their because all the veterinarians, office manager had such compassion for the animals and customers.
The group was a great place to work. Sorry to leave.
Marketing (Former Employee) – Cedar Rapids, IA – October 31, 2015
Insurance is a big business. When I began there, it occupied 4 floors. Twenty-three + years later, working in an office wth 9 floors, branch offices in LA, NE, and CO, and almost 400 people was a challenge, but an exciting one. It was important to know who everyone was, including their department, their job title with a basic idea of their responsibilities, and their floor/branch. From the peons in the Records Library, to the President, every person felt important in this company.
Like most employees there, I began in the Records Library. After a short time,, I began substituting for breaks on the PBX. From records, I went to manual coding of Uni-Pak policies. For a time, I worked with Life marketing. Trying to remember today what I did in all those departments would be a challenge.
Through my years there, I saw many new faces and several phone systems as we grew. For a time there were two full-time operators. As technology advanced and direct-inward-dialing was introduced at the office, I became the full-time PBX operator in 1985. The phones were very busy from opening until closing. But still, there was always one hand free to do multi-tasking. Whether it was collating booklets (for printing), stapling status updates (for Life), or even pairing the yearly tax records for mailing (for Admin), there was an endless number of tasks (for any/all departments) that could be accomplished at the switchboard. My annual favorite was addressing the company Christmas cards. It was a privilege.
Though I had several supervisors in my years there, I liked themmore... all. It was a great place to work and I was sorry to be leaving. I was disappointed they didn't have an office in FL. But, at the same time, I looked forward to the new chapter in life.less
they kept up with technology in phone service !!!
system accommodated 1000 phone extensions for growth ...LOL
District Level Clerk (Former Employee) – Fort Walton Beach, FL – September 24, 2015
Checked messages, answered multiphone lines, assisted customers coming into the district office, placed faxes in dept mail boxes. Most enjoyable part of the job was meeting people and talking to people. My co workers were outstanding and loved working with each of them. I learned how to work a switchboard very quickly!
STUDENT ASSISTANT MAILROOM (Current Employee) – HI – May 12, 2015
A typical day at work includes answering multiple phone lines and transferring calls, as well as typical office duties. I've learned a lot, such as how to post mark, organize, & distribute mail, and how to operate a switchboard system. It's a comfortable and fun atmosphere, I have great coworkers, and I really enjoy working here.
Financial Secretary /Appointment Secretary (Former Employee) – Williamsville, NY – February 20, 2015
Posting payments, answering switchboard. Cover different practice locations. AR. Obtain referrals from PCP to us. Scheduling appointment and checking people out once their visit was completed with doctor.
Cashier (Former Employee) – Allen, TX – January 7, 2015
Working in switchboard is the most easy work in the world. but also very monotonous and youre gonna need a book because they dont let you on the internet. You answer the incoming call (one or 500) and see what their needs are, transfer, or help as much as you can.