A typical day of work would be to retrieve charges from the EMR system for 4 facilites. Scrub and send out clean claims, post payments, work denials, work A/R, create bank deposits and reconcile. Train Billing and Registration staff, review work quality, time sheets and complete evaluations. The ultimate goal is to send out clean claims in an effort to reduce A/R and increase the Center's revenue.
My co-workers are an extremely supportive group of people and I enjoy coming to work, daily.
The most difficult part of my job is when staff and/or departments do not communicate well with each other. Different techniques have been used in an attempt to resolve this issue.