Guest Services supervisor (Former Employee) – El Cajon, CA – May 15, 2013
The management needs to reviewed and evaluated. But most of the people there are great. I worked the graveyard shift and it was a challenge but the co-workers all worked together to make it work. I learned so much from the guest and my co-workers. I learned a lot on professionalism and patients. The hardest part of the job was to stay awake all night, but I made it work for several years. I would like to say the most enjoyable part of my job was the it was in a casino so it was busy all the time. I interacted with the guest and helped them with all their needs. Most guest were a lot of fun!!!
Staying busy, employee cafeteria, made great people..
Management wasn't approachable, management didn't work graveyard and couldn't really understand graveyard needs.
VALET (Former Employee) – El Cajon, CA – September 9, 2016
When working at a casino the level of accuracy is key! It was very fast pace and you are constantly moving. You had to make sure that each and every people that came in and out were 100% satisfied with there experience. The team of people I worked with always looked out for one another. Especially the management, they help you when it was needed. Some of the hardest times were trying to make everyone happy, but I made it my personally goal to. I enjoyed all the people I got to meet and help everyday.
Fun, friendly, energetic, great pay and excellent benefits, opportunities to advance, gain experience, and amazing coworkers.
Administrative assistance/payroll clerk (Former Employee) – El Cajon, CA 92019 – March 14, 2016
I started as a Club Sycuan Representative (guest service) in 2003. I enjoyed greeting our guest and assisting them with food comps, shows, promotions, and bingo packages. I enjoyed my job and had fun with it. Thanks to our management and supervisors, that gave us all the training and skills (tools) to do an exceptional job. Working to make people happy was something I loved. We were a great team player in my department, we all got along. I was promoted four years later to the marketing department as an Administrative assistance and payroll clerk. I was well trained by great supervisor. I eventually was managing payroll for 130 employees and the experience I grain in was valuable. Sycuan was one of my favorite jobs. Sycuan is a great company to work for.
Great pay, incentive program, free training, good personal time off package, free shuttles, good personal time off package, two 15 minutes breaks and 30 minutes lunch, discount on shows and lunches, bonuses, and you get to meet great people.
Cashier and Server (Former Employee) – El Cajon, CA – September 26, 2016
• Greeting external guests in a friendly and courteous manner • Multitasking – Able to serve more than one customer at a time and handle multiple tasks • Cash handling, credit cards, and a cash register • Responsible for taking the guests orders, keeping them organized, and timing the course of service for the guests
Slot Server (Current Employee) – El Cajon, California – October 25, 2015
Sycuan Casino offers so much to their employees. Sycuan is a great casino that treats guest and their employees very well. Working at Sycuan teaches you how to talk and communicate with all kinds of people. Hard work is also recognized and praised.
Management (Former Employee) – San Diego, CA – December 12, 2014
With over 10 years working at Sycuan, I mostly enjoyed myself. As management came in, they tried to become to "big" with out developing the right people. To many managers were put in positions they were not qualified to be in, which created resentment from others. They lack the ability to delegate, they lack the interpersonal skills, and they lack the ability to make changes that create security and positive work environment. Those that have been there forever, have lost touch with what Sycuan use to be. They are losing their market share to better ran casinos, and they are clueless what to do about it. It really is a shame because there are truly some great people there. My most fond memories in the work force.
Compensation, breaks, vacation
Poor Middle Management, favoritism, lack of leadership
It had some nice benefits but I didn't like the security management.
Security officer (Former Employee) – San Diego, CA – June 22, 2012
I liked many of the people from other departments. The vacation and overall benefits package was very good. To retain the people in security they had they would remove the supervisors frequently even if they were the best qualified.There was no company value system. Many of the people I worked with were Very funny very professional. I unfortunately had to go to unemployment court with them(I won) ( promises of reasonable accommodation that were revoked without notice or cause). Difficult management to work for. Best for me to move on.
no core values. flip flopping management for retention.
It is an ever changing environment, keeping you on your toes
Security Dispatcher (Former Employee) – Back of house in the casino – November 2, 2012
My position was responsible for delegating officer assignments, report writing, handling radio calls from various departments via an 8 channel console & telephone, notifying management when incidents occurred, sending counterfeit bills to the secret service as needed and assisting in administrative duties as needed
you will meet & retain many friends, as well as learn new things during your employment
sometimes things are continually changing, which make advancement hard to obtain
Cage Cashier (Former Employee) – El Cajon, CA – March 27, 2015
i would generally start my shift on the half hour, usually graveyard. My job was to maintain a cash drawer of 100,000 dollars including chips and foreign money. It was also my duty to provide excellent customer service to the guest i'm waiting on so they enjoy their visit in hopes to come back one day! My co-workers were AMAZING! we all stuck together and got what we needed to do done! The Hardest part of the job was to maintain a fast work environment and be friendly at the same time. It can be done. I really enjoyed seeing the smiles on the guest face when they hit a big jackpot, it always made me smile. They could really work on management there. i seen quiet a bit of favoritism in my time being there.
This job is a fun enviroment to work in and great pay.
Admission Clerk (f/t) (Former Employee) – El Cajon, CA – November 5, 2012
Working for this company was a great experience. I was able to learn a lot of skills and traits that will help my be succesful in my career. The position is promising however, some managment slowely looses track of the service they used to provide. The best part is dealing with several different ethnicities and the various personalities.
HUMAN RESOURCES SPECIALIST (TEMPORARY) (Former Employee) – El Cajon, CA – May 12, 2015
When the objective is not the business and ROI new people need to be infused. Either the "dead on the job" will come alive to compete or be replace by the new competitor who has business and ROI on their mind.
CAGE CASHIER (Former Employee) – San Diego, CA – July 2, 2015
The Marriott was a very nice place to work. I started as night auditor and then went to work as there General Cashier. After about 6 months my manger came to me and asked if I was interested being a Account Receivable Clerk and I said yes. By knowing more than two or more areas of accounting I became a Senor Accounting Clerk. The work are was nice and all of us got along. The management team was always great always willing to leaned a hand.
Was able to learn alot and more up in the company.
Production cook (Former Employee) – El Cajon – June 27, 2012
After going thru the long application process I.e., background check, drug test, credit check, employment reference, and personal reference you would thing they're professional. It was the total opposite! I was was terminated for spilling milk, not exactly but practically. This place has a high turnover rate and doesn't value their employees as half as much. Don't get caught up in the hype period!
no free meal, very little job communication, and hardly any teamwork
IT Technical Support (Former Employee) – El Cajon, CA – October 2, 2014
Although a good experience and learning tool, Sycuan is trying to update the technology in the casino ( a good thing ). But with so many dependent systems that need to be taken offline to do so, it was hard for a 7/24 business. I will always look back at working there with fond memories and gratitude for the knowledge I gained from this company.
sponsered events, charity work, acknowlegement of skills
possible on call work, old equipment and heavy rotating management