Sykes Enterprises

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
36 reviews

About Sykes Enterprises

Sykes Enterprises, Incorporated (SYKES) is a provider of outsourced customer contact management solutions and services in the business process outsourcing (BPO) arena. The Company provides an array of customer contact management solutions to a range of clients. It serves its clients through two geographic operating regions: the Americas (United States, – more... Canada, Latin America and Asia Pacific) and Europe, Middle East and Africa (EMEA). The Company’s Americas and EMEA groups primarily provide customer contact management services (with an emphasis on inbound technical support and customer service), which includes customer assistance, healthcare and roadside assistance, technical support and product sales to its client’s customers. These services are delivered through multiple communications channels, including phone, e-mail, Web and chat.
(Source: 10-K) – less

Sykes Enterprises Employer Reviews

Very productive and friendly business!
Customer service LCR (Former Employee), Louisville, KY –
productive and challenging place to work
Customer Service Representative (Former Employee), Nogales, AZ –
Good place to work
Customer Service Representative (Former Employee), Milton-Freewater, OR –
Very Professional Work Enviornment
Customer Service (Former Employee), Sumter, SC –
Back to back calls and meeting high metrics.
Call Center Agent (Former Employee), Fort Smith, Arkansas –

Working at Sykes Enterprises

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    Hi I am very interested in working for sykes enterprise but when it shows the requirements there is always an x beside upstream and I was just curious as to how I would get...
  • What are the average starting salaries, bonuses, benefits and travel requirements like at Sykes Enterprises? What do you like best about working at Sykes Enterprises? Are...
  • It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at Sykes Enterp...
  • Every business has its own style. What is the office environment and culture like at Sykes Enterprises? Are people dressed in business casual, jeans and t-shirts, or full...
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