Sykes Enterprises provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service. Sykes has 47,900 employees at 80+ locations in 20 countries operating in 30 languages.
Inbound Customer Service Representative, Allentown, PA - August 26, 2016
I thought i would take more from this company. But all i learned was I needed a better job with better pay. The manager didn't really care much about his employees.Phone calls were about an hour long and by the time they laid us off everyone was down to 30 second phone calls.