Symcor is a North American provider of business process outsourcing services for the financial services industry.
Financial Services is under extraordinary competitive pressures. The drive towards increased efficiencies and improved customer service is a strategic imperative for all organizations. Transaction processing services, ranging from check processing to statement production services, have the added complexity of managing declining volumes with the need for new technology investments necessary to migrate from conventional to image-based services. Outsourcing these services is a logical consideration.
Symcor was established in 1996 in anticipation of these market changes and with the ambitious vision of combining the check, remittance and statement production operations of Canadaâ€™s three largest banks into a single commercial organization. Our shareholders are RBC Financial Group, BMO Financial Group and TD Bank Financial Group. In addition to providing a broad customer base under long-term commercial contracts, our ownership ensures a solid capital structure for continued investment in technology and new services.
While the ownership structure has remained in place, Symcor has successfully expanded its business. In addition to servicing the banking industry, our services now extend into the wealth management, brokerage, insurance, telecommunications and retail industries.
Today we are more than 7,400 employees servicing over 100 customers through a network of business centers that covers five North American time zones. Annually we process approximately 3 billion checks, 197 million customer payments, and produce close to 675 customer statements. – less – More from ZoomInfo »