Pros: bonuses, company picnics
Cons: healthcare, advancement
Worked with agents and policyholders on a daily basis. Performed audits on Whole Life policies. Processed illustrations for agents and clients. Trained agents to use our online tool to process illustrations and rate calculations. Trained co-workers to utilize their soft-skills, and was on the escalation team for my co-workers. The hardest part of my job was getting the claim call when a client had just lost a loved one and was calling to process a claim. The most enjoyable part of my job was helping a client receive her life insurance early cause she was terminally ill, so she could use that money as she needed.