Great company culture needing stronger and more personable management
Project Manager (Current Employee) – Bellevue, WA – November 22, 2015
Good opportunities for career advancement with good benefits package. Great community support from company and employees. Need for single Project Management Office to manage all Project Managers and Projects. Hostile leadership, that has expectations of employees to work extra hours weekly without compensation.
Underwriting Analyst I (Former Employee) – Enfield, CT – July 8, 2015
Good company to work for with potential to grow within company. Help encouragement movement throughout the company. Management for certain departments are great and others could use some improvement. Able to wear regular clothes, no business attire needed unless informed.
Case Manager (Former Employee) – Bellevue, WA – July 7, 2015
A lot of community outreach and managers are encouraged to allow employees time away from the office for community service projects. A lot of hiring from within creates room for advancement. Some managers play favorites which can lead to inexperienced or unqualified people being promoted, but for those who are ambitious and capable, it does not hinder growth.
Community involvement; great co-workers; great service/products for customers
Training Specialist, Life New Business (Former Employee) – Waltham, MA – July 5, 2015
The lack of integrity among the management and human resources division of this office is truly astonishing! And this lack of integrity has filtered down through the ranks to cause an atmosphere of distrust among the entire New Business staff. I have never worked in an organization where those who lie are held in high regard and those who value hard work and honesty are seen as lacking qualifications. I believe if the CEO had any idea what was going on in this office, he would be appalled! Especially since he is counting on this office to build the life business. My advice, avoid this company!
Lack of integrity among management, lack of trust among staff
Regional Vice President (Former Employee) – Tn, Al and Ms – June 8, 2015
On the road 90% of the time after territory cut and licensed bankers eliminated from the sales process. Started new relationships and did not get the opportunity to cultivate those new producers. The banking business is great in both Al and Ms.
claims (Former Employee) – Enfield, CT – May 23, 2015
Salary is low based on work expected. Management is inexperienced and catty. Over time and hours expected to work differ from what is presented in job offer. 100% quality metrics are unattainable and you will never meet expectations in a review, unless you are favored. This is a biased work environment on many levels.
Operations (Current Employee) – Bellevue, WA – April 18, 2015
This place is a mess. Several reorgs have happened over the years and it just keeps getting worse.
Senior management is not connected to the employees like it was under the Safeco brand name. Most have come from other companies, and make quick sweeping changes, only to change again a few months/years later.
I can't emphasize this point enough: Symetra is a mess.
pay is okay
really bad coporate culture, things keep changing (and getting worse)
Intern, Application Developer/Systems Analyst (Current Employee) – Bellevue, WA – March 8, 2015
Working at Symetra was a great experience for me. The work life balance and ability to make your own start and end work times daily were great. It was pretty rare that I worked with someone I did not like working with. All the management, including VPs and executives, I was in contact with were approachable and friendly. They wanted to provide you with a path to success.
CSR IV (Former Employee) – Bellevue, WA – July 24, 2013
Worked with agents and policyholders on a daily basis. Performed audits on Whole Life policies. Processed illustrations for agents and clients. Trained agents to use our online tool to process illustrations and rate calculations. Trained co-workers to utilize their soft-skills, and was on the escalation team for my co-workers. The hardest part of my job was getting the claim call when a client had just lost a loved one and was calling to process a claim. The most enjoyable part of my job was helping a client receive her life insurance early cause she was terminally ill, so she could use that money as she needed.