Usually I do not address reviews that are posted from previous employees, because we understand why they lash out at us, after all they made the decision to leave or unfortunately we had to make that hard decision to let them go. However, I really feel compelled to address the issues in this email. Firstly, we offer a program for individuals who cannot find full time jobs in Human Resources, because they do not have any office experience let alone any Human Resources experience. We feel taking novices and spending a great deal of time and money for training, guidance and mentoring. We feel we are giving back to some of the new grads to give them a position with a schedule that fits their school schedule. And giving grads an opportunity to work a paid internship.
I felt the need to address your complaints since your whole history of working in temporary staffing and working in an office was less than 6 months. Management does not feel the need to discuss every conversation we have with our clients, with our staff, we are the ones who understand how many and bearing any problems when we will need a lot of acceptable candidates to send for their approval.
The only reason someone would fear for their job is when they are not doing their job. Individuals are given goals to meet. Everyone who works a job has a responsibility to be accountable for certain work to be done. Attendance, punctuality, adhering to proper professional business dress is always part of one’s responsibility and to follow our rules in our handbook. One of the toughest things a business manager has to do is to tell someone their shoes are not acceptable for an office, or that their clothes need to be ironed, or countless things we see that are not acceptable. The VP is responsible for making sure the team is bringing in candidates, with the right experience and finding candidates in our database to fill multiple positions. Our industry is very competitive and our clients have learned to expect immediate response from us. We do not have the luxury of taking days to fill orders. We may need 20 different people for different companies all with different skill sets. Understanding, if we do not fill orders we do not bill, and without billing. Guess what?, we could not afford payroll or anything else.
Funny, how someone writes and portrays themselves to be such an expert in the ways of a manager after only working in an office for a very short time, learning how to recruit individuals and all of the countless items we need to teach. All employees need guidance and to make sure they are recruiting and working productively. This is always done in a professional manner. I want this response to be another life lesson to a very unexperienced young lady, this is not me lashing out, this I hope will be read, and thought will be given to the nasty, not true review, and she will learn just one thing more from Symphony Placements.
I really am taking issue with the fact that you worked in a HOSTILE environment. Was that at our outside picnics when I cook for all the staff on Fridays in the warm weather, or was that at our annual holiday luncheon, when you were opening your stocking with great stuff including a Kate Spade wallet, or was that when you were opening your Xmas bonus despite the fact you were still in college and was only working 2 days a week, or was it at the Hunt Valley Country Club when you and your date were my guests at a large holiday party. Or maybe it was when you were blowing out the candles on your cake and opening the birthday card that contained a gift card I had given you for your birthday. You will have to tell me when the atmosphere was so HOSTILE.
A worker cannot get upset, because her co-worker was terminated for missing so much time and think it is management’s fault. We have to make sure all employees are treated equally and everyone is on a level playing field. We have policies and after a year of counseling, we must eventually take a stand.
As far as your fake smile, I guess that was also on your face after you took your new job and called and begged our nasty VP to ask if you could come back to work at Symphony because after just a couple of days, you felt your new job was a mistake and you wanted to come back, I guess the fake smile was also on your face when you did not have the courtesy to answer our return calls, to tell you, despite your leaving Symphony we will be happy to take you back. You see, we really did respect you, and our smiles were genuine not fake. Our gifts of training, mentoring, and guidance were from the heart and we want you to go far. But a piece of advice I have learned after working for 54 years, you never burn a bridge. Sooner or later it will come back to haunt you. I want you to really read the nasty review. Now you have made me so sorry for giving you the opportunity to gain experience, so you could find a new job. I guess I will now tear up all the notes, from you, thanking the VP and me for teaching you so much and for giving you this opportunity. I guess that was fake too. less
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