Lead Field Technician (Former Employee), Amherst, NY – January 25, 2013
Pros: expense accounts (when deemed appropriate)
Cons: non-stop traveling (i liked it, though).
The amount of traveling available on this job, being able to meet new people every day, and never having a "typical day" are just a few things that make this place a wonderful place to work. That is, of course, if you can do your job well, get along with your coworkers, clients, and your management teams. The only difficulty one would encounter would – more... be if there were unforeseen circumstances which prevent a project from being completed in a timely manner. When this happens, lead techs can't leave until the job is done. – less
Field Service Engineer (Current Employee), Dover, DE – May 1, 2012
Pros: chances to work with various technology, getting to learn about new things.
Cons: not enough responsibilty, no chances to work to my full potential.
I currently support everything from Desktops to networking and sevrers. I support local and network printers. The management is good but they could listen a little more to what some of the workers suggestion to streamline processes and be more productive. My coworkers are good but I feel since most of them are contractors from other companies I could – more... use some help from people that I am not having to continually train from the constant turn over of support staff. I believe they hire a lot of unskilled labor and rely on very few highly qualified technical staff to write processes for them to follow. – less