NSN Radio Access Engineer 2G BSC Support - Dallas, Seattle, Chicago
Synergy Wireless Solutions - Dallas, TX

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Position Description:

Provide Project leadership & system level technical support and troubleshooting for ex-Nokia 2G BSC Platfomr ( BSC2i, BSC3i, Flexi BSC , 2G BTS ) product elements , Project trouble shooting and configuration management function. Deliver expert services support with advanced knowledge in NSN 2G Radio Network Controller in the following areas:

Provide Project technical support for troubleshoot and resolve issues, escalations from project and Support Perforamnce & optimization Issue trouble shooting. Coordinate actions and investigation of technical Issues between Customers, Regional care management, NAM Tier2.

  • Participate in regular review Project meeting with NSN Internal as well as customers. Work as Project Technical lead for all Customer review, Tracker, Communication to Project team , their competence development tracking & overall responsibilities for Project technical delivery .
  • Provide system level knowledge in supporting Nokia Siemens Networks Radio access 2G platform products. Nokia certifications are needed.
  • Provide remote Support for Project activities as commissioning, integrating, and troubleshooting BSC Platform .
  • Escalation Support for BSC and BTS Software and hardware upgrades, provide training and expert supports to team members; resolve outstanding issues.
  • Prepare, document, test and review MOP (Method Of Procedures) for projects;
  • Individual contributions to the team are emphasized
  • Responsibilities for planning the details of their own work to meet team schedules and goals.
  • Able to use complex analysis of situation to make decisions.

Required Competencies and Skills:

  • 5+ years experience in Radio access Project with 3+ years in Project technical support and Equipment implementation for RNC radio network controller elements (BSC2i / BSC3i / Flexi BSc / CM Editor ) in wireless communications networks, including understanding of Circuit Switch and Packet Switch Core network elements. Preference will be given to candidates that already have experience on NSN radio equipment.
  • Has excellent IP, Unix experience and skills set.
  • Understanding of network interface protocols, protocol analyzers and network specifications. Can independently use Network analyzer and other tools to troubleshoot technical problem
  • Understanding of wireless network implementation and operations services.

US Residents only please

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