Pros: Good benefits, fair pay, good discount on monthly wireless bill
T-Mobile is a great company to work for benefits wise and they really do try to make it a fun, laid back place to work. Unfortunately, they ALWAYS operate in fire drill mode. So over the past couple years since the big push to be the "Un-Carrier", work-life balance is nonexistent. Managers don't care that you're working evenings, weekends, and holidays on projects. In fact, no one even cares to notice when you're working hours like that. And then if you point out that you've been working 50-60 hours per week for a few weeks and ask for some comp time, they act like you're trying to break the rules. It's probably not as bad for hourly employees, since the aren't put in situations like that since they would have to be paid overtime. And guess what! You pay full price for phones as a T-Mobile employee. We used to get 1 or 2 free phones per year depending upon tenure, but that's been gone for a few years now. So if you work for T-Mobile, be prepared for people to always ask if you can get them a "deal" on a phone. You'll have to tell them, nope! I can't even get myself a "deal" on a phone. There is a huge discount on the monthly service, however. But really, shouldn't there be?? It's a given a company would want their employees to use and advocate for the service.