Pros: caffe on site, free coffee/tea, win awesome prizes even company paid trips, benefits, there is also a on site gym with showers, there is on site security, vending machines, fun.
Cons: draining, mentally abusing, managment is corrupt for the most part, you never get a streaigh answer on most of your questions, high focus on stats and that doesn't always play out on the phone with a customer.
The place alone is upbeat, security is really friendly but management is really hit and miss you either get a really great coach or a really BAD one. If you are a good rep and you do everything they ask of you then you are pretty much on your way up the ladder of course there is the down fall of having to kiss butt to get there but that is minimal if – more... you go through the right people. Attendance is key here and you must must must stay on top of it and try your hardest not to miss much if you really want to advance. Benefits are amazing a little spendy but worth it and the pay is pretty good too but varies on your experience then again if you are doing amazing on the phones there is an almost guarantee that you will bonus and they can range $150 to $1500 some times even more. This job is not meant for people who are really active and cant stand sitting all day you also have to have tough skin because customers will tear you down at any sign of weakness. 75% off your main bill up to 7 lines (5 talk likes and 2 tablets or MBB lines) tuition reimbursement if it can be used in the company. Lawyer retainer. Pet insurance. child care reimbursement up to $200 a month. – less