Nice company to work for with a good culture and terrific values
Sales Manager (Current Employee), Sterling – February 11, 2013
Pros: culture, values, leadership
Cons: job advancement, compensation
This is by far the best working environment I have worked in over the span of my career. They have some of the best talent and people here who really lives the company values. The management/leaders are fantastic and make the culture enjoyable. People genuinely care about you! The hardest part would be the lack of advancement and compensation-which may not be a bad trade off. Even though I was compensated a lot more from the organization I had worked at previously, it wasn't as fulfilling compared to working for T-Mobile.
Team Lead (Former Employee), New York, NY – January 29, 2015
Pros: flexable schedules, good work atmosphere
Cons: short breaks
I was a team lead at T-Mobile USA and a I manage 8 employees and I had two supervisors I made that store was clean, registers full, make schedules for the following week. also did deposits at the end of the night .manage to help customer all the time assist the employees with any irate people as well. I`ve learn about team work , also the push my self and muti-task as well .
Vendor/Sales Representative (Former Employee), Nowalk – January 25, 2015
Pros: working week ends
Cons: lowered pay and stressful managers.
Working for T-Mobile was not a happy experience, managers did not know how to coach, they dropped the pay and our commissions did not increase. Co workers where not helpful and not much was learned while working for this company. The hardest part was trying to sell a product when our selection of products were decreasing while our competitors increased. Most enjoying part was the in store people i would work with, they where nice and helpful.
Bilingual High Level Specialist CSR III (Former Employee), Albuquerque, NM – January 25, 2015
Awesome incentives and ability to work a schedule that best fits you. Experience best customer service training and the job environment is good. Very casual wear. The ability to move up in the company is fast and is all based on performance and not tenure. The company always does events for special days and they always motivate their employees with awesome prizes and good pay. I would recommend T-Mobile to anyone who is looking to enforce their work experience in customer care service.
Supervisor (Former Employee), Allentown, PA – January 23, 2015
I had the pleasure of working for T-Mobile for 16 years. The environment was friendly and professional. Worked with diverse group of people. Typical day at work would be coaching and developing team of 15 reps. I learned how to listen and score calls, facilitate on the job training, conduct team meetings. approve hours for payroll. Co-workers were a great group of people to work with. We were all like family. The most enjoyable part of the job was the incentives one would receive for a job well done. Hardest part of the job was receiving the news that the call center was closing and we were losing our jobs.