Pros: Free lunches from representatives, free devices, contests
Cons: long hours, sometimes unorganized managing tactics
A typical day at T-mobile would include engaging with customers as soon as they enter the store. Asking lifestyle questions such as what they do with their phones, where do they work, do they travel etc Based on answers, recommend devices and/or services that fit the customers need. If it is an existing customer, review plan information to give customer the best option while saving money and enjoying the most current devices. T-Mobile has taught me how to engage with others and build relationships with clientele. T-Mobile has also taught me beneficial selling tactics. Management and Co-Workers are very well rounded people with common interests. The most challenging aspect of the job is hitting goals that are constantly being updated. The most enjoyable part of the job is the culture and the ability to learn new things everyday.