T-Mobile Employee Reviews in United States

Found 3,915 reviews matching the search
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Positive and Overall Great Place to Work
CSR2- Retention and Messaging Specialist (Current Employee) –  Salem, ORMay 2, 2016
The company is very mindful of its employees, looking for feedback on how to improve and what we need from the bottom up. They are an industry leader in providing new and innovative ways to reach customers, including being able to reach the CEO for feedback on Twitter and Facebook. The Challenges through the day of being on the phones are outweighed by the compensation that can be received if you excel in your position, unlike a lot of employers. The company provides great benefits overall.
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sales representative
Sales Representative (Current Employee) –  Puerto RicoMay 1, 2016
is a very fun and well paid job. T-Mobile has a great job culture. I learn how to sale depending on peoples need and the companies needs too.
Pros
great paying job with great benefits
Cons
not muchtime fotr yourself and your family
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Amazing work environment and always learning something
Retail sales lead (Current Employee) –  Chandler, AZApril 30, 2016
T-mobile is an amazing company, they worked with my hours a lot, and they truly care about each and every one of their employees. Management was great, I went through 3 managers within my year with them and each one was helpful, confident, knowledgeable, and caring.
Pros
Long breaks, commission, benefits
Cons
people kept leaving and managers continued to switch
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Fun place to work
Sr. Oracle DBA (Former Employee) –  Bellevue, WAApril 30, 2016
Great company with talented management. Company strives to help patients and has a strong pipeline. Work culture is fair enough to cope up and excel.
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Competitive
Sales Representative (Former Employee) –  Wauwatosa, WIApril 30, 2016
I worked right in the middle of the mall. I was the person you speed walk past because I was trying to get you over to tell you how great our product was. This helped me go after what is that I wanted.
Pros
commision
Cons
n/a
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Horrible place to work
Technical Support (Former Employee) –  Colorado Springs, COApril 29, 2016
I would not recommend anyone to work at the Tmobile call center. The pay and benefits are excellent but not worth having to tolerate supervisors and managers always telling you your not performing good enough.
Pros
Pay and benefits
Cons
Supervisors and managers
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Challenging and rewarding company
Senior Technical Delivery Manager (Current Employee) –  Atlanta, GAApril 28, 2016
Fun to work and endless projects. Great people and management. Approved of leadership direction. Work life balance is good. Benefits are good.
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too much stress
CUSTOMER SERVICE (Former Employee) –  FloridaApril 28, 2016
never ending phone calls. management is not the greatest unless you are friends with the manager outside of work. There is room for growth. Dead end job
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lots of fun and activities
CSR (Current Employee) –  Oakland, MEApril 28, 2016
Its a fast paced job but with many opportunities for advancement. The benefits are amazing and not super expensive. The game room is awesome and great for a little relaxation. The job can be quite stressful but very rewarding for those that work hard at it.
Pros
benefits, fun, awesome CEO
Cons
stress level, some management
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Good company.
DevCM (Current Employee) –  Bothell, WAApril 28, 2016
Lot of learning scope. Cutting edge technologies and various implementations. Challenging work every day. Friendly work space. Nice facilities in break room.
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Great money
Telecommunication Advisor (Former Employee) –  Arlington, VAApril 28, 2016
Make Hourly And commission
Can be a fun environment depending on management
Stock options
great benefits
Relaxed dress code
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Fun place to work with flexible hours
Retail Sales Associate (Former Employee) –  Wellington, FLApril 28, 2016
Fun place to work compensation is good. Things can be a little hectic at times when it gets busy but that's what makes it fun. The hours are flexible so if you're in school it's a great job.
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Rewarding at times
BUSINESS ACCOUNT EXECUTIVE (Mid-Market) (Current Employee) –  Dallas, TXApril 27, 2016
This position can be very rewarding, however, be ready to be stressed out. Management can be little to no help. You are definitely "on your own".
Pros
Pay, benefits
Cons
no work/life balance
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Great Work Environment
Retail Store Manager (Current Employee) –  Brunswick, GAApril 27, 2016
Fun place to work with good pay and great benefits. Great work place culture and the company is constantly looking for ways to improve customer experience.
Pros
Great Benefits
Cons
N/A
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coffee free stress free center
SALES REPRESENTATIVE (Current Employee) –  Tampa, FLApril 26, 2016
everyone was lovely to be around manager positive love everyone I like that they car about there employees most sometime free food outings with the team
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Productive and fun workplace
Customer Service Representative (Current Employee) –  Albuquerque, NMApril 26, 2016
Fulfills requests by clarifying desired information
Communication Skills
Implementing Solutions
Customer Escalations
Forwarding Requests
Resolving problems/unresolved problems
Place outbound follow up calls
Assisting with technical issues
Answer questions about product details
Ability to adapt with a fast paced business environment
Document all call information
Floor Support
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Direct Customer Service
Technical Care Specialist (Current Employee) –  Springfield, MOApril 26, 2016
Overall good place. Very politically driven. Management prefers a blanket approach regardless of previous success. Advancement is based upon claims and not track record. Large employment base with a large diversity of co-workers.
Pros
Excellent Benefits
Cons
Hours
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Good overall
Tier 3 Tech Rep (Current Employee) –  Albuquerque, NMApril 26, 2016
Great company to work for and has a innovative ceo. Seems to be turning the company around for the good. and good stock benefits.
Pros
good bonuses
Cons
not great hours
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Interesting
Build Engineer (Former Employee) –  Bellevue, WAApril 26, 2016
The hardest part of the job but which I liked was that I was the only person setting up from scratch all the 6 continuous integration projects required. Having that much responsibility made me work harder.
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T-Mobile Experience
Customer Service Representative (Former Employee) –  Chattanooga, TNApril 25, 2016
T-Mobile has great benefits. The enjoyable part of the job was meeting people that made the call center experience fun. Work life balance was really hard. Its very difficult to advance with this company.
Pros
Team builders which occurs outside of Tmobile
Cons
Short breaks, crazy schedules
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Overall rating

3.9
Based on 4,107 reviews
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