Nice company to work for with a good culture and terrific values
Sales Manager (Current Employee) – Sterling – February 11, 2013
This is by far the best working environment I have worked in over the span of my career. They have some of the best talent and people here who really lives the company values. The management/leaders are fantastic and make the culture enjoyable. People genuinely care about you! The hardest part would be the lack of advancement and compensation-which may not be a bad trade off. Even though I was compensated a lot more from the organization I had worked at previously, it wasn't as fulfilling compared to working for T-Mobile.
Call Center Representative (Current Employee) – Birmingham, AL – September 27, 2016
T-mobile was the best working environment I've ever been apart of. The job provides a comfortable work space for all employees with compensational benefits. The job provided stress relieving activities throughout the corporation. They provide a gaming area with a ping ping pong and pool table, a gym, and a quit room with massage chairs. They allow all employees to be themselves while working, no scripted prompts. This method allows employees to relate to the customers to provide the customer with great service.
Sales Associate (Former Employee) – Salem, OR – September 27, 2016
Been their for over two years. Management is AWFUL! Goals are insane. SO much tension within the team and management. But it all depends on the manager they literally make or break your store and team.
T-Mobile Sales Representative (Former Employee) – Sherman Oaks, CA – September 26, 2016
all employees would help each other in the morning tasks of opening the door. Management was lousy, coworkers great, it had a great atmosphere. Hardest part of the job was using the computers they would often shut off or have problems.
Customer Service Representative (Former Employee) – Salem, OR – September 26, 2016
Enjoyed the job, but got laid off with no notice one day after lunch. The atmosphere was a lot of fun and kept you awake and pumped all day! You get the option of 4 10 hour shifts so you can have 3 days off, some in a row & some split (your choice.)
Love the atmosphere at work. Fun people, great leadership but to advance your personal like will be on hold. The pay is great hourly and commission. If you're looking for a secure job and a great sales opportunity this would be the company to work for.
Great opportunities and amazing benefits. Also great commission that can help you advance in your personal life. Job is very challenging as you deal with different kinds of clients that will test your abilities to adapt in a professional customer service work field.
Sales Associate Manager (Current Employee) – Hermosa Beach, CA – September 22, 2016
helping customers find the right product and service. provide quick product demonstration to clientele. provide excellent customer service. maintain product knowledge and cross train staff member in new solution
Retail Sales Associate (Current Employee) – Rock Hill, SC 29732 – September 22, 2016
No consideration for employees. Too focused on sales quotas than the actual staffing.Management is very strict and not leniant at all when it comes to personal problems and situations. The payroll is very insubstantial for the amount of stress and presure that is put upon the employees.
Sales Associate and Customer Service (Former Employee) – Redding, CA – September 22, 2016
It was expected that you exceeded every months quota. The days would be different of course, some days you would get happy customers ready to buy or ready to convinced to buy and other days you are solving every possible problem that could be experienced within the company as a customer service rep. Management was great overall in the store but DM or RM could be total tools at times. Hardest part about the job sometimes is the truth held in tension. They want you to make sure you set up a happy customer with the right fit, but honestly they expect you to make sales even if it puts the person into a financial crisis.
You can make some money and lots of move up opportunity.
Tmobile really strives to be different and better than the competition.
I feel that we are always ahead of what the competition is doing with prices, promotions, etc.
The hardest part of the job is currently with a new project we have been working on with a mobile store. Since is a new project it takes time to develop it and finding the right event, niche and market for the truck is sometimes complicated which may affect our aspects for sales, therefore you really have to be a go-getter. However, like all new projects T-mobile takes on, i'm sure it will work out amazing within given time to develop.
The most enjoyable part of the job is the people i work with and also worked with throughout my career, T-mobile really picks them right, the people i have gotten to work with are really hard workers and really nice as well and direct management really have cared for my success.
Great Benefits, Stock options, money for daycare, discounts for phones.