I gave T-Mobile a 5 Star it was a great place to work
CUSTOMER SERVICE/SALES/TECH SUPPORT (Former Employee) – Colorado Springs, CO – September 11, 2017
My typical day at T-Mobile was to log in computer 10 minutes before my shift to participate on team meetings, received updates and lots of training. My experience at T-Mobile was great, I learned leadership, excellent world class customer service, technical support, excellent communication skills in English and Spanish. Management at T-Mobile is very professional. workplace culture definitely teamwork, support for each other, the hardest part was to complete trouble tickets to be sent to tier 3 tech support, tier 3 team required a very detailed trouble ticket at which most of the time customer cannot provide. the most enjoyable time was lots of pot lucks, team get together parties, and just talking to co-workers.
Benefits, discounts, trainig