Retail Team Leader
The Cottage - Severna Park, MD

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A Retail Team Leader is a working supervisor who, in partnership with the store manager, will oversee the day-to-day operations by providing daily direction, communication and training to execute daily objectives and standards. Responsibilities include exceptional customer service; visual merchandising; staff management, development and training; upholding store image standards; general store operations.

  • Dependable with open availability and flexibility to work nights, weekends and holidays
  • Strong desire and ability to serve customers and solve problems
  • Ability to lead, motivate and promote a team environment
  • Excellent interpersonal, written and verbal communication skills
  • Detail oriented with the ability to manage multiple tasks simultaneously.
  • Must be polished, polite and professional
  • Ability to build and maintain good rapport with customers and handle situations with confidence, tact and resourcefulness
  • Flexible and adaptable with the ability to work under pressure to meet deadlines in a fast paced environment


  • Constant walking and standing; frequent bending, stooping and reaching, climbing ladders
  • Ability to occasionally lift up to 35lbs
  • Ability to operate office equipment including computers, copiers, fax machines, phones & emails


  • 1-3 years retail experience. Experience in specialty retail strongly preferred
  • Experience with retail POS system a plus
  • Knowledge of Microsoft Office
  • Some knowledge of Social Media such as Facebook

Indeed - 2 years ago - save job
About this company
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Coastal Cottages of Pembrokeshire has been the leading agency in Pembrokeshire for over 25 years. In those years we have had the pleasure of...