A productive, focused and energized non profit organization.
Donor Services Coordinator (Former Employee) – Tacoma, WA – October 7, 2014
My area of responsibility required continuous attention on staffing and training. With up to twelve sites open to the public 7 days per week, with each site having an Attendant on duty eight hours each day, knowing each member of the team was important. A typical day required making sure all sites are staffed, safety inspections completed, timely rotations of the trailers were done and accurate records were kept of donated goods. I learned many customer service oriented keys to success while there. The importance of site conditions, physical appearance of the site and always to make sure that the experience of making a donation was positive. The hardest part of the job was to maintain a solid, reliable staff. The rewards were great in that providing excellent customer service helped the process of receiving donated goods fun, productive while meeting projections and goals. Serving those who need help in finding and keeping a job provided great inspiration to always do better.
Directly impacted, in a positive way, those needing help.