AT&T Sales Chat Agent, Home Based - December 31, 2014
2 weeks of unpaid training but you learn a lot. Then on the job you start with 2 chats at a time and progress to 3. It is fast paced when you are busy and customers can be fun to chat with. You sometimes get the rude customers, and your pay is based on surveys and sales. The more sales, the better, and you want to get a score of 10 on your surveys which is not always attainable, nor within your control. Sometimes reaching out to the contact on duty doesn't get you a quick response. Also, they have varying responses so you are never certain which is accurate. Weekly team meetings and company town halls, all unpaid, really can be a time consumer. After a few months you tend to burn out.