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TCF Bank
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367 reviews

TCF Bank Employee Reviews

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fun place to work
Teller II (Former Employee), Waterford, MIJuly 23, 2015
Pros: learning experience
Cons: some of the staff
I liked working at the bank but i was supposed to be moving back home due to some personal situations but ended up staying in Michigan
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Good to get promoted
Branch Manager & Mortgage Professional (Current Employee), Maplewood, MNJuly 17, 2015
Deal with customers daily and run transactions. Sales is a must. Work with bank operations and help train new employees.
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Great Start
Sales Associate-Teller (Current Employee), Chicago, ILJuly 14, 2015
A good place to work in starting a career, stable and good work life balance, I would recommend this to anyone starting out
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HORRIBLE!!!
Branch Manager (Former Employee), ChicagoJuly 13, 2015
Pros: Inside jewel, a lot of food!.
Cons: everything!.
Just a horrible place to work with no life balance or anything good for you, no grow, is a joke!. Money is a joke, Management is a nighmare.
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Charter One had to be in the stock market
Teller 2 (Former Employee), Roseville, MIJuly 10, 2015
Pros: Health benefits were offered.
Cons: You had a lot of out of pocket fees for health care.
Most mornings start off with a meeting about current promotions and what each person sales should be for that day. Charter One was like a supermarket too many products and half of the customers didn't have a lot of cash to work with. Co-workers were friendly but will steal a new customer from you because they knew who was an establish customer and who was new. The hardest part of the job was that Charter One didn't have a coin machine so loose coin from a business customer was very tedious. I enjoyed learning how to empty and refill the ATM.
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Productive and enjoyable workplace
Branch Manager (Former Employee), Chicago, ILJuly 6, 2015
The typical day is taking care of customer. Being a manager was a great experience. Going outside the branch doing outside sales. Working as team with my co-workers
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OK Place to work
Operations (Former Employee), Minneapolis, MNJune 30, 2015
Pros: Nice People
Cons: Departments moving to SD
OK place to work, the people are nice and the pay is ok. When they move to Plymouth the offices will be new and nice. Fun place to work.
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Great coworkers, needs better management
Teller (Current Employee), DeKalb, ILJune 28, 2015
Pros: coworkers
Cons: ridiculous goals, poor management
I've worked for TCF for 2 years and i absolutely LOVE my coworkers. They are the reasons why I am still here. The worst part of working here is the SALES. The supervisors don;t care about quality accounts, just numbers! If you don't hit your goal the seclude you and make you feel horrible. It gets so bad that people hate walking past our branch. Something needs to happen because your customers and EMPLOYEES are happy.
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Nice place to work
Teller II (Former Employee), Farmington, MIJune 25, 2015
Typicall teller job. Nothing new or fancy. I think this would be a good job if you had a good manager. The most enjoyable part of this job would be interacting with customers.
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very busy and fun environment
ASSISTANT BANK MANAGER (Former Employee), Romeoville, ILJune 25, 2015
Pros: take lunches or breaks at what ever time
Cons: if busy manager didnt had time to take lunches
You meet new people all the time , you help them as much as you can with their financial and of course customer service
This job has teach me so much, I went from being a teller to supervisor to assistant manager
everyone their was always nice and motivated
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a day at tcf
Supervisor (Current Employee), Chicago, ILJune 24, 2015
Pros: incentive, supervisor position
Cons: no benefits for part timers
Promote and advise on the bank's products and services, receive and count working cash at beginning of shift, identify customers, validate and cash checks, accept cash and checks for deposit and check accuracy of deposit slip, process cash withdrawals, perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency, perform services for customers such as ordering bank cards and checks, receive and verify loan payments, mortgage payments and utility bill payments, record all transactions promptly, accurately and in compliance with bank procedures, balance currency, cash and checks in cash drawer at end of each shift, answer inquiries regarding checking and savings accounts and other bank related products, attempt to resolve issues and problems with customer's accounts, initiate and open new accounts, explain, advise on and promote bank products and services to customers
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Great place to start in the banking business
Sales Associate (Former Employee), Chicago, ILJune 15, 2015
Great place to start in banking business. Learn alot and move up is the only way to be successful at this. Contribute to sales and get a big bonus when hitting goals.
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Fast pace fun productive work place
Retail Branch Manager (Former Employee), Mundelein, ILJune 4, 2015
Pros: Career advancement
Cons: Sales aggressive, termed if goals not met.
A typical day would consist of balancing the vault, coin machine, cash on hand, ATM, and reconciling discrepancies in our 261 report. I would conduct weekly management meetings discussing sales and operations. I would also conduct monthly meetings for the entire staff discussing MTD sales, previous months sales and operations, as well as reward and recognitions. The most fulfilling part was conducting branch contest's to motivate the Team with sales excellence. The hardest part of my job due to upper management I would have to say is having to let people go because of there sales performance, yet their customer service and operational standards were more than exceptional.
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Company is a joke
Operations Supervisor (Former Employee), Northville, MIJune 4, 2015
Pros: Advancement opportunities
Cons: No lunch, management
Worst company I've ever worked for. Great opportunity for advancement only if your manager likes you. Pay is terrible and you are forced to do the job of 2 people with no help. Often times never got a lunch or lunch was cut short. Manager was lazy and knew nothing about the job. Assistant manager and manager would throw anyone under the bus they could.
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Summry
Banking Sales Representative (Former Employee), Mesa, AZJune 3, 2015
Pros: Learning a good work ethic from my manager
Cons: Part time job
Co-workers were full to be around
Most enjoyable part of the job was interacting with customers
I learned how to balance work and school
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Productive and Fast learning
Bank Representative/Teller (Former Employee), Maplewood, MNJune 2, 2015
Working as a teller for TCF Bank, there are many responsibilities taken, such as customer assisting, balance currency, using computers, scanners/printers, cashing checks, depositing, withdrawing from accounts, funds transferring, TCR depositing/withdrawing, and also entering information such as dates, bank names, identification of the customers receiving payments and legality of the documents. Along while working as a teller or bank representative, sales goals were given as part of the job, to make sales by offering customers/non customer accounts, being accuracy, and multi-tasking with handling money and giving the right amount. Another thing as a teller was answering calls from local stores for change orders, heavy incoming calls from customer concerns, calling technical support on assisting customers for setting up online banking, and setting up new accounts for customers. Dual control is an important role of the job when balancing out at the end of the shift or when giving out the exceeded limit of cash, always reporting to the manager or supervisor when making large amount of withdrawal or when there’s multiple transaction being done. When working closing hours assignments were to sign documentation forms, coding, preparing documents for shipment, and cleaning the work place area making sure confidential items were kept locked away in drawers.
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Great Job
Call Center Representative (Former Employee), Brooklyn Park, MNJune 2, 2015
Pros: Job Culture
Cons: Stressful
Great first job but the pay is horrible. The stress is very high and if you have blood pressure issues this is not the job for you. It can get very hectic at times, and the management is okay but they expect to much from you.
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Productive, Friendly and Helpful work place
Teller (Former Employee), Commerce twp MichiganMay 28, 2015
Everyone did their own work, helped other employees when they needed, always made sure the customers were satisfied, and made sure very customer would leave with a smile on their face so we knew they would come back. Always had great teamwork even in the busiest times.
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Not a great place to work
Customer Service Representative (Former Employee), Orland Park, ILMay 27, 2015
Pros: Excellent compensation
Cons: High Turn over rate and system needs upgrading
This company needs a more updated banking service. All though the bank is open seven days a week. The employee turn over rate is high and their banking system is behind the current times.
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Good Learning Experience
IT Business Analyst III, Information Technology (Former Employee), Minneapolis, MNMay 27, 2015
They have some very good people to work with, and TCF is as good as any employer these days. Most of their workforce is older, so expect a lot of opportunities to open up in the next few years when people start retiring.

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About TCF Bank

TCF Financial is the holding company for TCF National Bank, which offers retail and small-business services through more than – Read more

TCF Bank Salaries

Teller
$9.58 per hour
Retail Salesperson
$10.00 per hour
Branch Manager
$36,000 per year
Mortgage Loan Originator
$50,000 per year
Teller
$20,000 per year