Gain Experience and Get Out
Relationship Banker (Current Employee) – Ann Arbor, MI – November 23, 2015
You do not need any minimum experience or knowledge when you apply for the position they will hire anyone. The company is trying to catch up with larger established banks and they are just throwing money away which causes many hours to be eliminated for all part-time employees. And the only positions available are part time positions.
The company is based on 'The Customer First" but there are so many fees that they charge customers that cannot be explained by the manager, training staff, or supervisors it is ridiculous. You have to basically tell the customer, "you were charged $$$ and we can't reverse them, but you can call customer service to see if they could help you." And I will not even start about how un-helpful and unknowledgeable customer service representatives are even when the employees have to call them, so I know the customers pain.
Will help resume when stating you worked previously at a bank
No promotions, low pay for a bank, uninformed company