Working as a teller for TCF Bank, there are many responsibilities taken, such as customer assisting, balance currency, using computers, scanners/printers, cashing checks, depositing, withdrawing from accounts, funds transferring, TCR depositing/withdrawing, and also entering information such as dates, bank names, identification of the customers receiving payments and legality of the documents. Along while working as a teller or bank representative, sales goals were given as part of the job, to make sales by offering customers/non customer accounts, being accuracy, and multi-tasking with handling money and giving the right amount. Another thing as a teller was answering calls from local stores for change orders, heavy incoming calls from customer concerns, calling technical support on assisting customers for setting up online banking, and setting up new accounts for customers. Dual control is an important role of the job when balancing out at the end of the shift or when giving out the exceeded limit of cash, always reporting to the manager or supervisor when making large amount of withdrawal or when there’s multiple transaction being done. When working closing hours assignments were to sign documentation forms, coding, preparing documents for shipment, and cleaning the work place area making sure confidential items were kept locked away in drawers.