Branch Supervisor (Current Employee) – Elmhurst, IL – June 16, 2016
On a typical day at TCF Bank each individual knows what their duties are for the day and plays an active role in achieving the branch's goal. Duties include balancing accounts, security testing, and meeting individual sales goals as well as the overall branch's sales goals. One of the most important things about being part of the management team is knowing how to lead by example. Although it is one of the most challenging parts of the job it is one of the most rewarding parts as well because the harder you try the harder everyone tries which makes for a wonderful working experience.
Seasoned Machinist wth more than 14 yeas of experience in fast-paced mail room environment. Outstanding ability and understanding of all aspects of machine operations. Reliable and quality work with the F13 including Jetvision.
Bank Supervisor (Current Employee) – Chicago, IL – June 3, 2016
Well the great part of working with TCF bank they teach you everything about your position and beyond. I started out as a teller and was taught how to balance a vault, ATM, coin balancing and cash on hand. I also meet interesting people everyday that's the best part of all.
Representative (Former Employee) – Willowbrook, IL – May 26, 2016
The company pay is not compettive enough. Their is a lot of favortism within the company. Opportunity to advance is almost impossible if you are not buddies with upper managment. Beaware of the favortism. They have denied positions to employees that are qualified for current positions available. It'[s an ok job for someone startign off in the banking industry but not for a long term career opportuntiy.
Relationship Banker (Current Employee) – Royal Oak, MI – May 22, 2016
While the job itself is okay the fact that so much emphasis is put on you to sell a product instead of promoting a customers need can be tiring. You have a points goal you HAVE to reach or you'll be berated at the end of each month. There is no care for the workers too much only the branch manager and goals. The dress code is so old fashioned and strict they should just give you a uniform. There is no guarantee to get what they call part time hours (20) you'll wind up with terrible shifts example: 12:45pm to 3:330pm REAL SHIFT! While all supervisors and branch managers get forty hours. They claim they don't have the moneyu.
Customer Service Specialist II (Former Employee) – Sioux Falls, SD – May 19, 2016
Never have been so confused with an employer. Nor have I ever been told so many times to stop working so hard and to stop assisting customers. Management seems to have no knowledge of their business. Many times told directly (and I mean directly) to sound more effeminate. Astonishing! Told to speak with a feminine drawl and inflection. Asked to not answer customers needs right away. To act demur and waste time in order to gauge and potentially manipulate a customer into believing negative experiences may be positive experiences. Efficient is a pejorative at TCF and helping the customer with their needs and letting them know you're there to help them is less important than being leisurely and sympathetically torpid.
Insane culture and a philosophy bordering unethical
Branch Manager (Current Employee) – Illinois – May 17, 2016
I fit right in at TCF because I love to do it all! From greeting customers, opening accounts, solving difficult customer issues to being a teller with a cash drawer. TCF is a very flexible environment and that's what kept me here and loyal for so many years.
Teller (Former Employee) – Thornton, CO – May 11, 2016
I hated going to work everyday here. Not only did my co workers make me feel uncomfortable but the pay was horrible and i felt like i was being overworked. Ridiculous that i was expected to do personal banking and tellering while being paid the lowest on the banking chain. I do not recommend working here at least as a teller/personal banker.
good for a foot in the door at banking, bank hours
Branch Supervisor (Current Employee) – Cottage Grove, MN – May 10, 2016
Working for TCF National Bank has been quite the experience. I have learned so much about personal finances through working with TCF. I have gained a lot of valuable experience. There is also a lot of room for growth.
Branch Supervisor (Current Employee) – Saint Charles, IL – May 3, 2016
Tcf is a sales driven bank. The 90% of your job is gaining and mantaning customers and the 10% was operations. Everyday you learn something new especially in a slow branch. Slow branches are the ones that get to learn a variety of products and servises since customer volume is low and there is more time to learn and help customers. The fast paste branches on the other hand are very quantity based. New accounts and deposits and withdrawals are what you got to learn alot! One of the hardest part of this job is dealing with upset customer with issues that are out of our hands. You do not want an upset customer. TCF view on customer service is to provide a excellent customer experience. Overall is a great place to work. Very team oriented.