Relationship Banker 1 (Former Employee) – Edina, MN – August 23, 2016
A work day really depends on the location of the branch you work for. If the branch gets a lot of foot trafic, then the day will be very buisy with transactions,ecpecially friday and end of month/begining of month. At times it does get hectic, but those experiences teach you pacience and understanding when someone is upset and grace under presure when you need to inforce the rules when you are strained to bend them. When all else failes, the support of your coworkers help. What I enjoyed the most was the interaction with customers and forming relationships, as well as problem solving when it comes to diferences in the customers accounts. What was the most stresful was presure to open new accounts when the majority of the clientel already have accounts or multipule accounts and wouldnt be in thier interest to open more.
Interaction with customer, incentives to do better