A rewarding experience helping US Army families
Escalation Liaison (Current Employee) – Kansas City, MO – June 12, 2016
Typically, a day at work moves at a brisk pace. I would be continuing in my current job if the GSA had retained the contract with the Army. In this job, I have learned how the day-to-day proceedings of interaction between government agencies work - a new experience for me, having never worked in the public sector before.
The members of management, with whom I work very closely as the Escalation Liaison, all seem to be very knowledgeable and capable individuals who were thrust into a very difficult task from the onset. What I mean is that their superiors in GSA upper management may have made an unrealistic initial bid for this contract with the Army, estimating that they could take on the project with minimal human resources. As a result, they lost the contract in one year.
My co-workers and I have developed an unusually solid bond in a relatively short period of time. We have formed a culture of helpful cooperation, somewhat out of necessity as our operation has been divided into several specialized tasks. Our culture of cooperation makes some of the most difficult parts of the job much easier because individual employees are generally trained only in the one specialized task to which they are assigned. It is inevitable, however, that the employee will be called upon to find solutions that require knowledge of the other areas of specialty within our operation. That is where the helpful, mutual cooperation becomes most valuable.
Without a doubt, the most enjoyable and gratifying part of the job is being able to help our military families who serve us.
Monday through Friday daytime hours. Close proximity to my home.
Contract is ending, forcing me to find new employment.