Teachers Credit Union Employee Reviews

Found 38 reviews matching the search
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Internship - Great Learning Environment
Associate Analyst - Commercial Loans (Former Employee) –  South Bend, INAugust 30, 2017
TCU doesn't have an official internship program but it was a great learning environment. My boss and his staff were all trained in "credit analysis" programs and they passed on that knowledge. Everyone I worked with and everyone I met was very professional. If I had planned to stay in South Bend after school I would have loved to continue at TCU.
Pros
Great Learning Environment, Accepted as a Professional
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Sales Presure
Customer Service Representative (Former Employee) –  Crawfordsville, INAugust 30, 2017
The best part of the position was interacting with the members of the credit union. The worst part was the push to sell products by cold calling members.
Pros
Interacting with members
Cons
Cold calling to push sales of products
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Sales over experience and know-how
Teller (Former Employee) –  Beech Grove, INAugust 22, 2017
The amount of work required with the revolving door of employees combined with the mandatory sales output, left me feeling underpaid and under appreciated. Sales numbers were more valued than actual industry knowledge and professional connections with the member base. Oftentimes, people were brought in for higher positions rather than promoting from within to show appreciation and value for time spent in the organization. The numbers game made the working environment very stressful, especially when pitted against your coworkers for the same sales. However, I did manage to form memorable connections with the member base and a select few coworkers, making the job almost worthwhile.
Pros
Dedicated members
Cons
High stress sales driven environment
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I love working there
Human Resources Assistant (Current Employee) –  South Bend, INJuly 17, 2017
I love Teachers Credit Union!! The co-workers are great, everyone in charge at corporate is great. Communication is a big part of everyone's life which makes working there 100% much easier.
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Productive and great place to work
Teller Supervisor Assistant (Former Employee) –  Laredo, TXJuly 16, 2017
Well balanced work place. Cross trained to learn different areas. With excellent co workers always helping and making you feel at home. Great pace with little to no supervision. Downfall, was the pay.
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My Review
Bank Teller (Former Employee) –  110 S Main Street South Bend, INJune 19, 2017
Working at Teachers was a good opportunity to be in a environment that was way different from fast food & retail. Handling big amounts of cash, doing night deposits making sure they was done before the Credit Union opened. Doing widthdrals to deposits day by day making sure all information was shred before a member did their business.
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Mortgage Consultant
Loan Officer (Current Employee) –  Indianapolis, INJune 5, 2017
I enjoyed helping our members achieve the goals that they requested for mortgage financing. A typical day included meeting members, assisting my peers with financial training, and supporting the Operations team in a positive manner.
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It is a good career to grow in!
Teller Professional (Current Employee) –  Crawfordsville, INApril 10, 2017
The management needs some improvement. Other than that, it is a perfect career for people who enjoy member service! I would recommend it to anyone who wants to build a career in banking!
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work
Teller Specialist (Former Employee) –  Indianapolis, INMarch 14, 2017
cashed and deposited checks on a daily basis greeted customers withdraw and deposited funds into customer accounts answered questions sold and promoted banking products
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Rewarding work with a great work environment
Bank (Current Employee) –  Mishawaka, INJanuary 26, 2017
Clear set of expectations. Everyone there is nice and very willing to teach you new skills and responsibilities. Be ready to test your memoty
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perfect hours, business professional
Member Service Representative (Former Employee) –  South Bend, INJanuary 4, 2017
-Assisted members with their financial needs by discovering PNOs and providing any and all information on credit union financial services over the phone, via mail and email, etc.;
-Was responsible for discovering problems, needs, and opportunities by listening for clues in conversations, asking questions, and researching the member’s accounts;
-Was responsible for determining the member’s awareness in solving the PNO, decided the best product or service and recommend it by discussing it or directing the member to the appropriate person.
Pros
hours
Cons
compensation
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Not much room for advancement
Teller (Former Employee) –  IndianaDecember 28, 2016
I was there for three years and never got the chance to see anyone move up. They were always "right sizing," aka down sizing. Went from 5 full time employees down to 3 in the three years I was there. Went down from 8 total tellers, down to 4. They took away our one hour lunches, down to half hour lunches and we were required to meet sales goals and make five sales telephone calls per day. Also, they wanted you to be trained in customer service to help the loan officers, but would not offer any more compensation for this skill or harder work being completed.
Pros
Flexible with family issues such as child being sick, funeral, etc.
Cons
Did not like to advance anyone.
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Does not value their employees
Collection Supervisor (Current Employee) –  South Bend IndianaNovember 29, 2016
Management at this company does not seem to care about their employees any longer. They are cutting benefits, bonuses and hiring, we do not have enough help.
Pros
Vacations/Holiday pay
Cons
Poor moral due to poor management desicions
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Toxic Leadership and Unethical Business Practices
Anonymous (Former Employee) –  IndianaSeptember 9, 2016
Leadership neglects developing their subordinates. Horrible communication within corporate culture. Toxic leadership looks to glorify themselves and not their people.
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Teachers Credit Union
Member Service Representative (Current Employee) –  Noblesville, INAugust 23, 2016
There is little room for advancement. Pay is not competitive for the duties that have to be performed and what is asked of employees. Not willing to work with community involvement with Not for Profit organizations.
Pros
Closed on holidays
Cons
Too many duties for the little pay
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productive
Relationship Service Representative (Current Employee) –  Indianapolis, INJune 9, 2016
Great company for advancement. Great management. great customers. i add 4 separate position while working here. Pay was fair and great raises.
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Same as before.
Payment Processing Clerk (Current Employee) –  South Bend, INMay 25, 2016
This department is better than being a teller, but once you are in its a standstill. So much work has to be done each day and on top of that they always find something else to add to the departments work load.
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Overall good experience
Teller, Member Prospecting Coordinator (Former Employee) –  Indianapolis, INFebruary 25, 2016
Getting signed in on the computer
Counting down a drawer
Outbound calling on products and services
Meeting new members as well as helping returning members
Pros
got to meet new people
Cons
not a lot of opportunity for growth
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Negative place to work with undefined plans or expectations
Research Analyst III (Former Employee) –  South Bend, INFebruary 13, 2016
Lots of management changes and an "ADHD" mentality... can't stay focused on a plan long enough to see it through. Management likes to start a plan and then move on to something else, therefore leaving expectations up in the air as to what is important. It is impossible to do it all and therefore life balance suffers. Long hours and all night work days go unnoticed or rewarded.
Pros
Decent benefits
Cons
Lack of growth/professional development, lack of leadership
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great job
Bank Teller/Customer Service Representative (Former Employee) –  Clarksville, TXAugust 30, 2015
Great people and a busy job. learned a lot about the office environment. Upper management was very professional and hard workers.
Pros
pay wasnt the best
Cons
working some saturdays
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Overall rating

3.6
Based on 39 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.4
Job Security/Advancement
3.4
Management
3.2
Culture
3.4