Teavana Employer Reviews

The typical work day of a Teavana employee involved encouraging customers to enter the store, lead them through the sales journey and educate them on the benefits of loose leaf tea.

I learned not only the different benefits brought on by loose leaf tea but the different techniques in which to brew them.

I had great experience with the management team – more...  until my last few months there when my District Manager left and they put someone new in his place. The new DM did not care about her stores and did not care about the people under her.

I had great coworkers and a great team under me. I would gladly work with them again under different circumstances.

The hardest part of the job was leaving.

The most enjoyable part of the job was working with people of like minds and educating the public – less

you must know how to sell, pay is comission based. don't sell then you don't get a check. managment needs help with treating people better. stressful at times. best part was free tea on the clock. no discount when off clock.

Great concept of a store, passionate about tea, however their sales tactics are hideous.

Difficult upper management. They lead by intimidation. There used to be one store. Now there are 4 in a 25 mile radius.

Teavana is a place where you are required to learn a huge amount of information over a short period of time. Employees are pushed to sell expensive teas that many customers do not want. The focus is getting customers in and out, hopefully having bought hundreds of dollars worth of merchandise.

Overall, the company is sound. They only sell nice things which makes sales enjoyable. You know that everyone leaves with something they'll like. That being said, each team member has an ambitious sales number they must hit everyday. This requires each sales person to sell more than wanted to every customer. There is a lot of pressure working for this – more...  company. – less

Its a good company but the middle management gets very stressful. Not sure all people are in the right positions. I love the product and the people for the most part but I feel too micromanaged. This is a sales job 100% and they expect GM's to be the best salesperson in their store as well as running all of the ops efficiently. This process needs to – more...  be looked at. – less

Teavana is a great company to work for if you're looking part-time work. The hours aren't great and they're based on sales. Management could use a huge improvement. The best job title to go after is barista. If you need some sales experience, this is the company.

I love Teavana. There aren't many places in the mall that are going to give part time employees benefits. You also get to drink free tea during your shift. Its a lot of pressure to sell the merchandise but its fun and you meet a lot of awesome people.

Working at Teavana was a wonderful experience. The management is understanding and can work with your schedule.