Apply now if you are willing to trade your soul.
Pros: free tea, open-minded, fast-paced
Cons: low-pay, terrible management, high-pressure sales, little to no career advancement opportunities
Teavana is a horrible company that doesn't know how to treat its employees, especially after the Starbucks merger.
Store associates are seriously underpaid, management is unprofessional and petty, and you can basically expect all the typical mall-retail drama working for Teavana that you would anywhere else.
I also got the opportunity to attend a – more... 2-week training course in Atlanta, GA with the great people at the headquarters. It was very inspiring, informative, and generally a good time. The CEO gave a nice speech about the future of the business and how he valued us as employees. One of the things that I was most impressed with is his passion to promote from within and to give those promotions to people who have demonstrated hard work and success, regardless of their experience or educational background.
After working for Teavana for three years, five different locations, I still only was a "key-holder" team lead being paid under 10 dollars per hour.
After being sent to HQ because I was the top-performer in all locations that I worked, an 18 year old employee who had been working for the company less than 6 months was given a promotion over me.
A lecherous, lazy, constantly late and sexist employee was promoted to Assistant Manager over me, even though he had three official Sexual Harassment claims against him.
I realized that Teavana is a popularity contest full of kissing the butt of your General and Area Managers so that they can make you look good to Corporate management. I have no doubt in the CEO's passion and truth in his message I heard him give, however it does NOT follow through to the ground-level.
In a company that uses a set formula for it's selling techniques which is consistent in nearly all 250+ stores in America, it is shocking that their managerial and HR practices have not followed through to the bottom as well.
Ultimately, this company only cares about making money. After the starbucks merger, there was also a significant decrease in the quality of the teas and products, and NO ONE received a raise even though the company sold for over half a million dollars.
After appealing to my General, District, and Area managers only to receive discouragement and the suggestion that I pursue a career at a different company, I gave up and walked out on my last shift at Teavana.
Fortunately, because they have "perfected" the sales pitch I was easily replaced. The turnover for Team members in the company is alarming and is a clear indicator that they don't give a s**** about you unless you're at least at the General Manager level.
So. My advice to you. If you are a high school kid (18+) or didn't go to college and looking for an awesome place to work for some extra cash, apply to Teavana. I have had some wonderful experiences and met great people.
But don't bank on it as a career path. It is not viable and you will only get discouraged. – less