Enjoyable job, but puts rouse on for public
Team Leader (Former Employee) – Grandville, MI – January 20, 2016
While I learned a great deal more about tea than I thought I would, Teavana just is not a very well ran company. You'd think that being owned by Starbucks would make it a great place, but no.
You basically have to earn hours for the following week by forcing tea and tea accessories on customers that usually don't want it, (after all, it IS retail). It seems that the higher up the management chain you go, the more corrupt they get. They care not about you or your personal life, but for making money. And favorites are definitely played. Also, when you walk/get drug in, everyone has a chipper smile, and if a manager helps you, they'll usually make you feel like they're trying to help save you money. Well that's not true about 95% of the time. Don't get me wrong, there are some managers that work for the company that actually do care about the customer. Just not all of them. And that it passed on and embedded into the minds of the team members. Talk about a charade.
However, the benefits and perks of working at/for a Starbucks company are pretty fantastic. And there were a few employees that I did get fairly close with, friendship-wise, and a lot of employees that I despise.
Discounts, benefits, certain employees
Favoritism, shoddily ran, corrupt management, wasteful; the list goes on