Human Resources/Client Services Clerk, Troy, MI - October 21, 2017
In all fairness, I loved the majority of the people I worked with, and until being let go, I had a favorable opinion for upper management within the office.
Hours & benefits are as advertised, with exception of remotely working occasion- they advertise that they allow, however they act as if it's a problem when you actually take advantage of that perk. The company gives paid holiday's, decent PTO- it should be noted that sick, personal, vacation as well as bereavement is all under the PTO umbrella. They don't advertise offering paid maternity/paternity leave, however I didn't have children while employed there, so I don't know if they negotiate this.
While I was employed there, their health, dental and eye insurances are pretty good and not too pricey.
They generally do a nice holiday party/office event between Thanksgiving & Christmas. They have also arranged fun morale-building outings/activities.
That all being said, on the surface, TEC Group looks like a decent company to work for. But look closer, and you start to see it definitely has it's cons.
I started there as the front desk receptionist & administrative support. Within a year of being there, I was being approached about advancement & took on responsibilities of another employee as well as started a new position while STILL working up front as front desk receptionist and administrative support. Naturally, I assumed & was given the impression that I would receive a fair compensation at my year review. I received a $.50 raise when my year came up & was told to keep up the good work and I would see more compensation.
A replacement for me at the front desk was found at about 14 months in. I was finally able to focus on my promotional position, which required me to help head & organize the newly added onboarding department. It was at this point that I received a $.25 raise.
My appointments were always scheduled by co-workers who didn't allot the proper amount of time on a daily basis, which led to easily avoidable over-lapping of appointments, and inability for me to take my full lunch. When approaching management regarding a solution, they were unwilling to make any changes in order to fix the issue. This along with other back-up from management being minimal, became a huge frustration for me, causing me to severely dislike my job that I would have otherwise enjoyed.
I voiced my desire to learn more and take on more responsibilities, and/or move into another open position about 18 months into starting at TEC. It was at this time that I also inquired about the possibility at receiving a raise, pointing out that I felt it was deserved, given my hard work and all that I had taken on. I was told management would review my requests & get back with me. When they did get back to me, I was informed that I needed to take on more responsibilities to earn another raise, that management wanted me to be happy working there, and wanted to allow me to grow.
At about 19 months in, I had felt comfortable enough with my supervisor to voice some concerns I had with another employees attitude, lack of work ethic, and how it was effecting those around said employee. I was told that these things were noticed and would be addressed.
Not long following this, I was informed they were hiring a back-up employee primarily to help me so that I had time freed up to train on more. This employee was found, hired, and I was asked to train said employee.
The day I finished training this back-up employee, I was informed by my supervisor and manager that I was being let go... That they were considering it a lay-off so that I could receive unemployment insurance. They wouldn't give me a reason, saying that it was best for theirs & my protection that they didn't go into why.
They attempted to have me sign a termination agreement, trying to entice me to do so by saying they would continue my benefits through the end of the month & pay me through the end of the week if I signed the agreement. I took this agreement home, had it looked over by an attorney friend of mine, and was advised not to sign it.
Until the moment I had been told that I was being let go, I didn't get any indication that management was unhappy with my performance or work ethic. I couldn't help but assume that my lay off had some correlation with my asking of a well-deserved raise, and/or my confiding in my supervisor regarding my issues with the co-worker.
In the end, I felt that my hard work & work-ethic had been taken advantage of, and that I had been betrayed by my supervisor. The day after I was let go, I was contacted by many co-workers whom thought that I had quit for another job opportunity. The thought hadn't even crossed their mind that I had been let go.
I think it's important to note that there have been other employees at TEC that have not been paid fairly, and/or haven't received raises as they should. When discussing my pay after being let go with a few co-workers I have remained friends with, they were surprised to learn how little I had been making for what all I was responsible for, and how hard I worked.