Don't Have High Expectations!
Anonymous employee (Former Employee) – San Jose, CA – September 15, 2015
TechCU sounds great on paper, decent pay (not great), "good benefits", personal/work life balance, "open door" policies, not for profit as credit unions claim to be and more!
The experience at TechCU is much different. They set very high expectations to hit high sales goal monthly and yearly! They go back and fourth on converting to a bank, so they can enforce and justify these goals to its employees! However, even as a credit union they enforce these goals on you!
They are changing the models and the set ups in the branches... They expect the branches to run on three people, and got rid of teller lines so we could focus more on sales! What about customer service and member interaction? Also, with three people you are basically expected to be in the branches at all times for 2 people must be there!
The "open door" policy is completely fabricated! There is a serious lack of communication between upper management And its front line staff! They claim they want to hear front lines ideas and complaints because we are with the members all day.. But does anything change... rarely!
Unless you are one of corporates favorites... There really isn't a sense of job security! There's a lot of drama that goes on and it's petty and not worth your time!
Basically if you have a job in the back office, Techcu is a great company to work for!
High Turnover rate, positions currently open are frontline staff, favoritism, lack of communication