Telecare Corporation Employer Reviews

I monitored patients for safety and coordinated group activities. The most enjoyable part of the job was seeing patients make progress. the most difficult would be to see patients deteriorate. I enjoyed my co-workers as I had spent many years with them. Management at times lacked accessibility.

I was sad to go but had to move out of state. If you have the oppertunity to work for Telecare I strongly urge you to take it! The work enviorment is extreemly professional and employee friendly!

My job is never dull, and the time passes quickly. I enjoy working with the staff and residents. I have learned at this job that everyone has stumbling blocks, but we can overcome our obstacles if we persevere.

The hardest part of my job is watching some clients get ill over and over again. The best part of my job is seeing clients gain insight into – more... their mental illness and then get better and discover their hopes and dreams. – less

This position gave me an opportunity to work in the community and help others receive assistance if possible. I was able to link clients with services that provided a better quality of life if receptive.

Telecare is a family started company that helps adults with mental illness transition into society by teaching them skills needed. Management is driven in supporting its staff while also helping the clients. Coworkers are selected by a team approach that interviews candidates to ensure that the person will fit in with each office.

Very flexible. Wonderful managers and family oriented.

Love my co workers who are very compassionate.

Hard work because of the population of people. I enjoy my job because I am able to have freedom to make decisions and be trusted by Administration.

The members you serve treat staff better than management.
The payments from medi-cal and Medicare mean more to your bosses then the growth and well being of a member. Work Culture is a popularity contest to see who can be on managements good side. Your able to be fired without a true cause only due management feeling like a person does not fit their – more... program can be reason to be fired. Their recovery beliefs look nice on paper but not truly followed. Most management uses this job to promote there own personal agenda like continuing their phD projects. The stress level is high not because the people you serve but paperwork that is needed for the county. If you're not a creative writer your progress notes will not pass, the better the story the better payment the county pays to the company. A ladder to move up is controlled by a clinical director who usually assisted their friends to move up and not those with good work ethics.
Occasional free food if this appeals to you, no sicks days just earned hours for paid time off. Employees are machines if they can't be fixed or don't produce enough work they're replaceable. If you check the job listings for this company you'll see a pattern of openings be aware if you see this, there is reason a poor soul can't keep that job and it isn't them it's management. There is no privacy if something is wrong with your job performance all your coworkers know because management assures this by using people as examples to keep other employees in line. Personal ethics maybe compromised by working for this corporation. Avoid the "kool aide" if you decide to take a job at any of the Orange County locations, other counties may ask for less and pay a higher wage. – less

I would do anything to work there again. I was a poker dealer for 4 years. I learned about the casino industry.

company management is corrupt in many areas "do what I say not what I do". Does not pay for OT yet expects you to produce, they are all about making money !

It all sounds and looks great until you are there. Nothing is consistant. I personally witnessed unethical proceedures just to get things done. The integrity of managers is very low. The members are amazing as is the population. I left feeling saddness for them because while there are some great employees there. Overall this place is a bad experience – more... waiting to happen and leaves a nasty taste in your mouth. As a hint just look at all the changes before you get there and remember this is the pattern. – less

Best part of my job are the people I work with and our mission statement.

The hardest part of my job is not being able to meet all customers needs.

I've learned being a manager that all people need to managed according to their ability and personality. And that is part of my responsbility as a manager to help my direct reports to grow as IT professionals. – more... And respectfuly listen to their concerns and perhaps their desire to be content with what they are doing and just let them be forefilled with that. – less

I would act as mgr when the team lead was not in the office. watch over a team of 16 reps

The company advertises this culture where they care about their employees and creates a stable working environment. In many cases this is just a lot of talk.

Many departments are overworked and stressed. All though the company is profitable, they are only profitable because they will not hire more people to compensate for the work load, and expect – more... the work to be done by the ever increasing stressed employees.

In addition to the over stressed employees, having employees who are incompetent at their job, yet management overlooks these issues. – less

excellent place for a career and to grow for years to come. I would love to have a career with this company

Working with a team culture providing case mangement services to severely mentally ill adults. Focus on the recovery model.

loved the company good work envoirment got to wear any thing u wanted to work free lunch rec room with wii pool table ect

Great work but takes a lot out of you. Got to take care of yourself

This is a horrible company to work for but I do enjoy making a difference in clients lives helping them with goals and giving them hope back in there life

Upon arival there's morning report. I go immediatly to the dining room and feed residents. i have 9 residents that im responsible for showering or bathing which ever is prefered. And then there is smoke break and morning coffee and hot chocolate in the garden patio. For about two hours i assist the residents with any needs or want that i can accomidate. – more... The supervisors at my job i feel they do a great job. The staff also does a great job when it comes to the residents but are quick to tell the supervisors about every little thing the they do not agree with. Which doesnt feel to good to work with some staff mates. The hardest thing about my job is having patience with residents because of the mental state they are in. The most enjoyable part of my job is when the residents are at there best do to the dedication of the staff. – less

My typical work day begins by talking with Residents, asking them how their night was or what sort of plans they have for the day. I then make sure to check in with the current staff on hand; which is the night staff and nurse while meeting with the day staff and day nurse. I make sure to speak with each night employee before they leave ensuring they – more... have no payroll questions or issues, and ask about their lives. Building goodwill between myself and staff is a key part of my day. The rest of my work day depends on the time of the month: in the begging of the month most of my time is dedicated to allocating Social Security or Veterans Assistance funds to the appropriate bank account then updating QuickBooks to match the transfer of funds. At the beginning of the month I also have to close the previous month, ensure all Journal Entries are entered, make sure all credit card transactions are posted, and cost transfer for all cash advance funds. The middle of the month is dedicated to the facilities financial statement, reviewing the preliminary financial statements, cost transferring miss-posted transactions, or allocating those Corporate transactions to the correct GL. Finalizing accruals from the previous month and getting our facilities financial statement ready for Corporate as well. The end of the month is dedicated to starting the month end close process. Tasks that are completed all throughout the month include payroll in all aspects, accounts receivable, accounts payable, purchasing for the facility, vendor relations, and all other duties appointed by the program Administrator or my direct supervisor. Other parts of my day may be adjusted depending on quarter end or annual tasks that are required.
So far what I have learned while working at Telecare is that I can not only do my job well, but I can help people grow to realize their full potential while working. I have also learned patience and multitasking skills; working with up to ten staff at one time and fifteen (live-in) residents can offer many interruptions throughout a work day.
Having such a large staff has changed and shaped my management style for the better. For example, managing payroll for on-call traveling Registered Nurses that I have zero face time with has given me the ability to utilize all resources to provide accurate compensation for services rendered. My manager at Telecare is a great resource within the accounting aspect of my job. The Regional Business Office Manager travels between five facilities, but is always available by phone or email. Telecare set up the management structure to allow each Business Office Manager the ability to be empowered in their decision making, yet have the Regional to fall back on when needed.
The people I work with make me the manager that I am, without an awesome staff I am merely a man in an office with numbers. The employees are the lifeline of Telecare, they are with the residents all day, they provide support, not only to the residents, but to myself and each other. I also have a strong management team within the facility, locally we have an Administrator, two Team Leads, and a Nursing Director. All of which help the facility flow and function at its highest level.
The hardest part of my job is also the most enjoyable part of my job: the residents. They can interrupt me at my most stressful time, or provide a sense of humor at my most stressful time, easing the stress. Working with each guy and watching them grow provides a sense of pride that will continue to benefit my career, and me as a person, long after I am gone from Telecare. – less