Pros: Great pay, nothing to do. Check facebook, email, watch youtube - I'm serious, there really is nothing to do.
Cons: Intense and extreme boredom. If you had dreams of actually working in the mental health field, it may not happen here.
Worked here for about a month.
A typical day consisted of coming in, sitting down, and doing nothing for 8 hours. Occasionally I would ask my supervisor and ask her if I could please do something. Anything to break the 8 hour stretch of sitting down doing utterly nothing.
It was my dream to become a PSS and help people. Now I'm sitting with no work, no clients, and nothing to do - no matter how many times I ask for something to do.
Occasionally asking turned into repeatedly asking, then emailing, then asking for a transfer - which I was denied. So it was back to sitting, and sitting, and sitting... there's only so many times you can sweep the floor and take out the trash until your bored out of your mind and wondering why on earth they hired you if all you're going to do is sit there.
When it became clear that the company wouldn't be assigning us clients for another 2 months, in what was becoming a severely agitated and hostile work environment (which happens when nobody has anything to do and have to resort to pretending like they're working), I decided that was enough.
Telecare is a rather large company, so I have no idea what on earth happened, or why they would hire that many staff then give them nothing to do for months at a time. My experience here was bizarre.