Management (Former Employee), Santa Cruz, CA – July 1, 2014
Pros: nothing sticks out
Cons: coroporation makes promises it has no plans to keep.
Have you ever tried working with people that really don't want you there?Management would never listen to any ideas from Co Administration. There were minimal meetings in which the Adminstrator made sure that they were the only person that knew information concerning the Unit. This was in an attempt to make the co Adminstration look bad while attempting – more... to look good in front of the Corporation at any cost. If you are a Manager, please don't take a job there. You will never go home. Never see your family. There was no compensation for hard work. If you work there you will hate your life. – less
Great Company to work for. I believe in their mission.
PSCII Peer Support Specialist (Former Employee), Riverside, CA – June 13, 2014
I learned a lot about myself and what I could and could not handle handle and what I was ready for in this field of work. Management team was very supportive and understanding and always willing to help and guide.
Very poor management and unprofessional work environment
Clinician II (Former Employee), Roseville, CA – June 8, 2014
Pros: some flexibility in your schedule, easy clinical work.
Cons: role confusion, high turn over, dangerous job, poor management, favoritism, non collaborative environment
Telecare is a good place to work if you are needing experience running groups or starting off as a Clinician. There are no opportunities for advancement due to the Social Services department being so small and to the Administrator playing favorites with certain staff. This is not a collaborative work environment. Lots of staff splitting and "us against – more... them" mentality. The Social Workers here are not seasoned, they are very inexperienced and not trained in anything other than the simple tasks being asked of them throughout the day. You will learn everything you will need to learn in the first 3 months, then it is just repeating the same things over and over. Two patients died this last year and the body of one lady was not found for over an hour though the unit is small (only 16 beds) and there were "supposed" to be 15 min checks. I could not wait for my 1 year anniversary so I could quit. – less
Loved helping the mentally challenge. Great workers.
R.A.L. (Former Employee), Camarillo, CA – May 1, 2014
Started my night at 10:30 pm and ended it up at 7:30 am. Loved helping the clients. Teaching them skills to help them go back into the real world. I great feeling. I learned that everyone deserves a chance and just needs a little understanding. My co-workers were awesome. How they took pride on helping and teaching them new and old skills. The hardest – more... part of this job was watching some of the residents cut on themselves or try to run away,it was really sad sometimes.When you accomplished helping learn a new activity like managing money or etc. it was really a great feeling. – less
productive and fun work place with music and gaming tables
Personal Service Coordinator (Former Employee), Anaheim, CA – April 25, 2014
Pros: team building exercise
Cons: lots of paperwork
on an average day ill have my schedule set up in the morning of clients i will see that day. I will call them all in the morning to confirm the time i scheduled to meet with them. I organize my day depending on the client risk or or clients i need to see to complete treatment care packages. Then ill make sure my notes from the previous day are in and – more... correct. At this point i am ready to go out in the field and start meeting with clients. i will provided mental health services coaching clients through life situations and healthy solutions through everyday problems. linkage services, calming techniques, and problem solving was the basis of most interactions with members. It was a team work atmosphere with great co-workers. – less
Mental Health Worker (Former Employee), San Diego, CA – April 8, 2014
Pros: face to face time with clients
Cons: high turnover for staff poor salary compensation
Telecare gave me the opportunity to grow into a well rounded professional. The amount of exposure I was able to get while working here was exceptional. I am grateful for the experience I got while working for this company. I am also grateful for the caseload I worked with my coworkers and the guidance of management.
Unit Clerk (Current Employee), Oakland, CA – March 18, 2014
Working here at Telecare Corporation was the smartest move that I have recently done. Being a psychiatric facility, you can imagine there to be very hectic days. No matter the level of acuity, the staff will always have your back. We all work well together as a team and make sure the job gets done. The management here are also really nice to get along – more... with and work for. – less
Growing Company that has awesome benefits, if you love helping people this is the company to work for.
Educational Community Liaison (Former Employee), Ventura, CA – February 5, 2014
Pros: there is always food in this company. i always joked that once you work for telecare you gain weight, but when you leave it you shed the pounds.
I worked in two different programs from this company and i loved working there. Like i said if you enjoy helping others, this is the company to work for.This company has various programs I suggest you look at what you want to do and go for it.
LVN -Nurse Case manager (Current Employee), Los Angeles, CA – January 14, 2014
Pros: freedom to be creative, all of the staff believe in the recovery model
Meeting with members of the community to provide medication support. Assist them with breaking the barriers that prevent them from becoming successful members of society. Help each member to reach their full potential and to have a clearer understanding of their mental illness.
Very Stressful work environment: Management Changing their mind constantly, management not available when needed
Case Manager (Former Employee), Modesto, CA – December 23, 2013
Pros: excellence in serving consumers
Cons: lack of good management and advancement opportunity
Telecare is an asset to the community with the services they provide to consumers. However it is a very stressful work environment. As a case manager when I was hired I was told I would have a case load of 12 I ended up with over 100. Taking work home with me and not getting paid for it. Competitiveness with coworkers. Management is very poor. Management – more... is not available when needed, ie; mangers going home walking dogs or running errands, I would not recommend working for Telecare. They provide a vital service to the mentally ill however they have management with no formal education in mental health or AOD supervising those who do.Was very stressful and frustrating working at this company so much so that it made me ill. – less
MHRS (Former Employee), United States – December 18, 2013
Pros: the human resources department is supportive while dealing with most matters
Cons: favoritism, no chance for advancement among current management, no support from immediate management during crisis
I wish I could say something good about this company, but I can't. During training, it is reinforced over and over that the company is a "family" and that all efforts will be made to keep you in the company. However, this is the farthest from the truth. Immediately after training, I was targeted by my supervisor for disciplinary action. My life was – more... consumed by this job, often going to work at 7 and continuing after I left until 10 pm in order to meet productivity. Despite accolades from my team and exceeding standards, I was informed that I wasn't a "good fit" for the company, with no further explanation. After a harassment briefing, in an attempt to get the problem with my supervisor corrected, I spoke to upper management. The same day, I was handed my last paycheck and "escorted" out of the building with no further discussion. The job is unrealistic and offers very little support for those new to the position. The co-workers were wonderful, but all decisions are made by the supervisors and nothing can be done about it. If working for this company, be cautious about what you say and who you are saying it to because, depending on your Telecare location, it can come back to hurt you. I would advise looking elsewhere if at all possible if you value a balance between life and job, as well as a supportive environment. Also, as a side note, this company will contact other agencies in order to "discourage" them from hiring you, a fact which saddens me as it is highly unprofessional. – less
A wonderful corporation with compassion and strong values, but poor management
Recovery Specialist (Former Employee), Nebraska – June 27, 2013
Pros: amazing recovery culture for residents, offering compassion and guiding in emotional and spiritual growth.
Cons: too many conflicts among employees due to a casual environment and poor management.
Telecare itself offers an amazing set of values and a productive, compassionate, and thorough recovery environment; in terms of its recovery culture, Telecare was everything I expected from the brief description offered on the careerlink site where I applied. After my first week of work and an all-day training session I found that Telecare exceeded – more... what I hoped they were offering. As someone completing a MS in Clinical Counseling and progressing toward working with individuals as a therapist, I found my work experience at Telecare to be a superior learning environment preparing me for the next steps in my career. There are so many opportunities for employees to learn, practice, and increase their skills and passions for work in this field. The best part of the job for me were the groups we are assigned to plan and instruct each shift: spirituality/religion, fitness, focus on you, cooking/nutrition, current events, and addictions are some of the groups residents can attend. Most of the groups are related to well-being and recovery issues but some are not. It is a good method for offering the residents chances to discuss, interact, learn, and just enjoy taking in some information from the world outside for entertainment or personal interst. I personally did not find anything difficult about the job or find the environment to be stressful. The only issue I found with the center I worked in was that the management was almost nonexistent, with the main administrator making very few appearances and the other administrator/therapist was only ever only slightly more involved.There was also a sense of exclusivity, in that certain employees kept cell phones at their desks in the office and other employees were asked not to keep their phones anywhere in the building. Certain employees would arrive to work a few minutes late each day and it was never addressed, while others would arrive at the same times and were spoken to by the supervisor. Rules should apply equally to all employees. The poorly managed, disorganized environment produced many small conflicts between coworkers, who could have put more energy into teamwork throughout the day, but the focus was often on reporting each other and management then stepping in and poorly addressing situations. I personally think the environment is too casual and everything from dress code to the way employees are expected to follow rules and policies are not enforced well. While I love the corporation and believe the programs offer compassionate, holistic support and chances for emotional and spiritual growth to residents utilizing the programs, the center I worked in lacked the professionalism to make it a healthy work environment for employees. – less
Personal Service Coordinator II (Former Employee), Oakland, CA – June 21, 2013
Pros: free lunches, excellent trainings and the ability to plan your own day
Cons: part-time work only
A typical day would consist of a 2 hour meeting daily with your team. After the meeting out in the field to visit or assist clients with needs. Then back to the office to type your daily reports on the clients seen or have not seen for the day. Answering your phone consistantly, just in case of crisis or teammates may need information or assistance – more... or clients may need assistants. Management at this job needed more training on diversity and conflict resolution and how to keep personal relationships away from the job, but over all they were good managers. The hardest part of the job was making sure you were able to physically see your clients for billing purposes. The most enjoyable part of the job was helping my clients. – less
Interesting place to work although some days could be difficult
Mental Health Worker (Former Employee), Roseville, CA – June 12, 2013
I monitored patients for safety and coordinated group activities. The most enjoyable part of the job was seeing patients make progress. the most difficult would be to see patients deteriorate. I enjoyed my co-workers as I had spent many years with them. Management at times lacked accessibility.
Psychiatric Nurse (Current Employee), Gresham, OR – May 21, 2013
Pros: working with residents
Cons: not having a supervisor in the building
My job is never dull, and the time passes quickly. I enjoy working with the staff and residents. I have learned at this job that everyone has stumbling blocks, but we can overcome our obstacles if we persevere.
The hardest part of my job is watching some clients get ill over and over again. The best part of my job is seeing clients gain insight into – more... their mental illness and then get better and discover their hopes and dreams. – less
Working with individuals with Mental Health and Substance Abuse issues.
Case Manager (Former Employee), San Antonio, TX – May 15, 2013
Pros: working in the community.
Cons: learning the city of san antonio quickly
This position gave me an opportunity to work in the community and help others receive assistance if possible. I was able to link clients with services that provided a better quality of life if receptive.