Customer Service Support (Former Employee) – Atlanta, GA – April 28, 2016
Extensive calls from people. I learned a little more about tax laws that I did not know. Hard to know co-workers from home. Management was good. Hardest part of job was keeping calls short. Enjoyable part was testing my knowledge.
Don't have to fight traffic.
Hard to get questions answered quickly when you need them.
National and International Call Center Manager (Former Employee) – Bogota, NJ – April 19, 2012
Every day has their own challenge with good amount of joy as solution are reached. I learned a lot tech issues. Management was very competitive. We were more buddies than coworkers. The hardest part of the job was to get a work agreement between 800 call center operators and the company administration.l The most enjoyable was that at least the 90% of my students were successfull
Sales Telemarketer (Former Employee) – Oakland, CA – January 5, 2015
It's a newspaper sales company where the telemarketer calls possible candidates and tries to persuade them to buy the newspaper. I've learned that your going to deal with harsh customers no matter what.Some days you are making lots of sales and some days you aren't. The management staff cheers everyone on and encourages the employees to make enough sales for the day. The hardest part of the job would have to be trying to sales many newspapers as you can for the day when customers don't even try to listen to you. The most enjoyable part of the job is learning your weaknesses and your strengths.
Call Center/Customer Service Rep (Former Employee) – Oakland, CA – February 22, 2013
We sold the newspaper so a typical day at work was sitting at my cubicle with my head set in front of my computer reading a script! But what I liked about my manager is that they allowed us to make it our own! Not word for word! I learned how to handle frustration and really how to handle difficult/ rude customers. I learned how to be more confident with my sales pitch! Go for the Gold!! My co workers were amazing, we weren't just coworkers we were a family! We would always look out for each other and our families. The hardest part of the job was leaving (maternity leave). The most enjoyable part was all the money I was making not just for the company, but also myself!
instant family, job security, awesome managment, great pay
Customer Service Representative (Former Employee) – sc – January 26, 2015
being apart of telecom was a great experience for me it was very productive and organized. i enjoyed going to work because i loved what i did.but i had to leav on bad terms because my grandmother got sick and they would not allow me to take a leave so i just left but by the time i had gotten to my grandmother she had already passed away so that is why im no longer there