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74 reviews

Telecom United States Employee Reviews

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productive work
Customer Service Representative (Former Employee), scJanuary 26, 2015
being apart of telecom was a great experience for me it was very productive and organized. i enjoyed going to work because i loved what i did.but i had to leav on bad terms because my grandmother got sick and they would not allow me to take a leave so i just left but by the time i had gotten to my grandmother she had already passed away so that is why im no longer there
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Productive
Sales Telemarketer (Former Employee), Oakland, CAJanuary 5, 2015
Pros: commission
Cons: salary
It's a newspaper sales company where the telemarketer calls possible candidates and tries to persuade them to buy the newspaper. I've learned that your going to deal with harsh customers no matter what.Some days you are making lots of sales and some days you aren't. The management staff cheers everyone on and encourages the employees to make enough sales for the day. The hardest part of the job would have to be trying to sales many newspapers as you can for the day when customers don't even try to listen to you. The most enjoyable part of the job is learning your weaknesses and your strengths.
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Learning and Fun @ work place
Business Analyst (Current Employee), Chicago,ILDecember 9, 2014
Good at work
Get good knowledge
Have Fun at work
Newly learned a lot of things
Management is very good
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Fun workplace
Customer Care Specialist (Former Employee), Ennis, TXDecember 2, 2014
Pros: company recongnition
Cons: short breaks
loved call center environment learned so many techniques to great customer service. Co-workers very down to earth. What I enjoyed most about this job is the customers.
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good work place great experience
Accounting Supervisor (Former Employee), luxor egyptNovember 29, 2014
Work starts at 8:00 am to 16:00 The financial management of Telecom Egypt and customer service suppliers and work entitlements of employees , learned the hard work and work with the team fiscal computer application ,terminology fo fiscal record keeping , accounting systems ,accounting procedures and got the good experience in this big company under great management and was work in good team and manage this team
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assist customers with account information and direct clients to the approiate dept
Customer Service Representative (Former Employee), Jacksonville, FLSeptember 3, 2014
Pros: n/a
Cons: n/a
answer inbound calls and provide customers with accurate infromation pretaining to their account/collect or reimburse payments
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Steadfast work enviorment
Sales Rep (Former Employee), 2201 Oakland , CaApril 8, 2014
Pros: customer service
Cons: no windows
Great to have energy in w workplace and here you will enjoy lots of it , peers on the sales floor even customers
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over all job was ok but meeting new people was cool
Satellite Dish Installer / Service Technician (Former Employee), Johnson City, NYOctober 7, 2013
alot of travel
any hour of day
work was based on salesman making sale and service work
pay varied
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d
Driver (Former Employee), Shreveport, LAMarch 26, 2013
i was an on call driver
i suddenly saw others
it was totally out of cities
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Loved coming to work everyday
Call Center/Customer Service Rep (Former Employee), Oakland, CAFebruary 22, 2013
Pros: instant family, job security, awesome managment, great pay
We sold the newspaper so a typical day at work was sitting at my cubicle with my head set in front of my computer reading a script! But what I liked about my manager is that they allowed us to make it our own! Not word for word! I learned how to handle frustration and really how to handle difficult/ rude customers. I learned how to be more confident with my sales pitch! Go for the Gold!! My co workers were amazing, we weren't just coworkers we were a family! We would always look out for each other and our families. The hardest part of the job was leaving (maternity leave). The most enjoyable part was all the money I was making not just for the company, but also myself!
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fast paced work place
sales represenative (Former Employee), Oakland, CASeptember 14, 2012
Pros: daily cash bonuses
Cons: no free parking
typical day includes making sales over the phone all over the united states with small quotas to meet which made the work challenging but fun at the same time
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Good place to work
Director of Asset Disposition (Former Employee), Livingston, NJJune 20, 2012
Pros: very interested in feedback
Cons: culture
Value the individual contributor's input experience and expertise.
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Is a company with great opportunities to learn
National and International Call Center Manager (Former Employee), Bogota, NJApril 19, 2012
Pros: benefits
Cons: lack in customer service
Every day has their own challenge with good amount of joy as solution are reached.
I learned a lot tech issues.
Management was very competitive.
We were more buddies than coworkers.
The hardest part of the job was to get a work agreement between 800 call center operators and the company administration.l
The most enjoyable was that at least the 90% of my students were successfull