Even though I am a temporary employee, I have been working here for almost 4 years and I love it. I learned how to improve my customer service quite well. The managers are so dear to me, as to my co-workers. I wouldn't consider this part the hardest, but its quite overwhelming to me and is to work on a few things at the same time, such as answering the phone and studying at the same time. The most enjoyable part of this job would have to be meeting the artists.