Pros: Schedule, on occasion
Cons: Management, pay, overall environment, no team building
Working at Teleperformance was very hard. Management played favorites for a very long time, and nothing seemed fair. Advancement was done by favorites as well and if you applied for a job but didn't get it, rather than tell you that you didn't get it and what you could work on you were ignored. Very numbers driven. You have to be wanded in by a security guard, and the wands really don't catch anything, plenty of people have still brought in cell phones (most accidently left in pocket). Your items had to be kept in a locker but the busiest locker area in the back was too small to accommodate the workforce. You could not enter the building if you had anything on you, so if you parked in front you have to walk all the way to the back to put away your lunch if you pack it as well as get a locker. The pay is not competive and sub par at best. The bonus structure for an employee changes way too often.