Pros: Guaranteed 40 hours a week
Cons: breaks and lunches tend to be short and not always on a regular schedule.
For my campaign we take calls for emergency roadside. We speak to customers and providers for services (i.e. towing, lock outs, fuel delivery, winch outs, tire changes, and jump starts). Most of the management on this campaign is great. As in all places of work, there are some conflicts. I believe the hardest part of the job is when there is bad weather and you have to inform the customer that they have to wait up to 4 hours and sometimes longer for a provider to wait. Or, telling someone that they cannot get help due to providers in the area not being able to assist.