Training makes it all seem like it'll be fine, until....
Member Service Representative (Current Employee) – Salt Lake City, UT – January 13, 2017
Teleperformance tries to make you think that they're all about the client they serve. Like they're all about you, as the employee, too. I am here to say that this is not the case! They only start caring about the client, and the agents, when the client pops in for a well-visit. It's all a show that they put on while the client is there. Quite frankly, I do not see the client as wanting to stick with teleperformance for much longer. Their structures need to be redesigned, and until they see that, their turn-over rate is going to continue to shoot through the roof.
Great in-center food business, and vending service, Pay is decent
Management has shoddy ways of handling the client's requests.