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Teleperformance
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3,018 reviews

Teleperformance Employer Reviews

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  • Job Work/Life Balance
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answered calls and assisted customers needs
Call Center Technician (Former Employee), albany, gaJanuary 14, 2015
Pros: i loved working here
Cons: short breaks
A typical day at work was very interesting and fun-filled. i was in training at teleperformance. i was 5 months pregnant when i started working here. i gave birth unexpectedly at 6 months and was forced to resign. my co-workers was reliable but cool. the hardest part of the job was typing everything the customer was saying about their bill or inquires. the most enjoyable part of the job was when my training class was so excited about "going on the floor" to assist customers live and direct through the phone.
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It was okay for being the kind of company it is.
Google Phone Support (Former Employee), Ogden, UTJanuary 13, 2015
It wasn't great but they did the best they could. At least they tried to be good to their people.
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Productive place too work
CSR (Former Employee), HOBART , INJanuary 13, 2015
Pros: helping elder people get their medical
Cons: short breaks
answering telephones and helping customers sign up for their medical .
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Good Starter Job
Customer Service/Sales (Former Employee), Sierra Vista, AZJanuary 13, 2015
good start job if you like working around computers and helping people out with sensitive information.
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productive
Call Center Representative (Current Employee), Cascade, MIJanuary 12, 2015
I enjoyed going to work, I love working in a customer service environment. I would help at&t customers with any problems they needed solved, or anything they needed taken care of
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horrible
Technical Support Specialist (Former Employee), Boca Raton, FLJanuary 12, 2015
unprofessional environment no one knew what their job description was. working their was a mistake and im glad i left
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Typical Day at work
Tech Support (Current Employee), North Lauderdale, FLJanuary 12, 2015
Pros: make the client happy
Cons: 2 short breaks
It consists of answering the phone. making warranty arrangements for customers who are having issues with their devices. Get the issue resolved
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Good
Call center Agent (Current Employee), Westerville, OHJanuary 11, 2015
Learned alot working with Teleperformance. And also learned alot about myself
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good place to work if our just out of high school
Customer Services Representative (Former Employee), Shreveport, LAJanuary 9, 2015
different environment, I would not recommend no one to this job
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fun work place, can be very annoying
Customer Care Specialist (Former Employee), Edinburg, TXJanuary 9, 2015
Pros: training
Cons: delayed lunches and breaks, horrible work environment, management is real bad, pay isnt good for what you do.
Training is great! As soon as you hit production everything goes down hill from there. Management is horrible! QA is horrible. No bathroom breaks. Wouldn't recommend this place.
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na
Customer Service (Former Employee), Hilliard, OHJanuary 8, 2015
I would go to work every day knowing what to expect, and what to do. I enjoyed the environment and task that were at hand. I was paid a reasonable amount and got along great with my co workers.
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Productive and Fast paste environment
Billing Specialist (Former Employee), Columbia SCJanuary 7, 2015
Typical day at work would be assisting customers with billing for Directv services and sales. I learned how to assist customers in a timely manner, provide quality customer service, and how to sales and refer products and services to meet customer needs. I loved my co workers they made it an exciting experience. The hardest part of the job was dealing with management. The most enjoyable part was assisting the customers and ensuring customer satisfaction.
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I like working in customer services
CUSTOMER SERVICES (Former Employee), GRAND RAPIDSJanuary 7, 2015
it was a busy and fun place to work for co worker was very helpful and the hours was great
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It was a job
Agent (Former Employee), Fort Lauderdale, FLJanuary 6, 2015
the job was nice but the management wasn't up to part on how they handle business.
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Flexible job
Support Technician (Current Employee), North Lauderdale, FLJanuary 5, 2015
Cons: poor management
My current job has flexible hours, and they do make attempts to show the employees that they're appreciated
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rewarding company to work for
Sales Associate (Former Employee), Lahaina, HIJanuary 5, 2015
Pros: continued training, frequent bonuses, advancement.
Cons: poor health benefits
-Answer customers questions and concerns about their wireless service
-tech support, call management, juggling multiple things at once.
-management was always a great support walking around for whenever you needed them.
-dealing with a customer that was impossible to please
-making peoples days by just keeping a smile on your face
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Great people to work with
Customer Service Rep (Former Employee), North Lauderdale, FLJanuary 3, 2015
I learned the true meaning of customer service and the people were great but job security was very low
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Fun workplace
Team Leader/ Floor Supervisor (Former Employee), Tamarac, FLJanuary 2, 2015
Pros: good pay
The job is every easy the pay is good as well. The job is fun its just dealing with the customers that get annoying. Other then that you will like it.The two weeks in training is the best part of the job. Hours are annoying.
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Not vey organized
Customer service for Ann Taylor and Loft (Former Employee), Dublin, OHJanuary 2, 2015
There is a lot of switching around of supervisors and team leads so it's hard to keep up with whom you should be reporting to for that day.
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fun and fast past work environment
Tech support Engineer (Former Employee), north lauderdale, floridaJanuary 1, 2015
this is a fun and fast past environment and can be a great work experience for anyone looking for work in customer service oriented businesses. the ony thing that was an issue for me was the fact that new informations about job performance are not delivered at a timely fashion.

About Teleperformance

A leading European call center operator and one of the largest in the world, Teleperformance aims to speak the universal language – Read more