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TeleTech

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1,134 reviews

About TeleTech

TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience business solutions. TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel – more... approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.

Our capabilities include:

• Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
• Technology: Technology has the power to give your customers what they want. A seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
• Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
• Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.


Specialties
Business Process Outsourcing, Customer Strategy Services, Customer Growth Services, Customer Technology Services, Customer Management Services – less

TeleTech Employer Reviews

Training Assistant/Customer service representative (Former Employee), Amherst, OHMarch 4, 2015
Customer Account Executive (Former Employee), Kalispell, MTMarch 4, 2015
Customer Service Associate (Former Employee), Melbourne, FLMarch 4, 2015
TECH CSR (Former Employee), Fairfield, ALMarch 3, 2015
Customer Services Representative (Former Employee), Amherst, OHMarch 2, 2015

TeleTech Salaries

Customer Service Representative
$9.75 per hour
Based on 132 employees
$9.00$12.00
$20,800 per year
Based on 89 employees
$17,500$28,000
Customer Service
$10.00 per hour
Based on 39 employees
$8.50$12.25
$20,000 per year
Based on 28 employees
$12,000$30,000
Customer Service Associate
$10.00 per hour
Based on 17 employees
$9.00$13.50