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1,202 reviews

About TeleTech

Our company was founded more than three decades ago on one guiding principle: Customer relationships built on trust and simplicity deliver lasting value for everyone. In other words, happy customers equal happy companies.

Building those relationships across every channel, every interaction, every day – that’s not so simple. The always
 – more... on, multichannel world in which we live creates challenges for companies and customers alike. Companies, trying to adapt to a new world of connectivity, are faced with disconnected technology systems, data silos, outdated processes and rising costs. Customers, increasingly empowered by technology, demand a better experience in exchange for their loyalty. The result is a disconnect that is costing brands billions and pushing customers away.

We have built our business to re-establish the crucial relationship between brands and consumers. We call it customer engagement, and it empowers a company to think beyond the tactics of one-off interactions toward a strategy of long-term relationship building and growth. We’ve leveraged our deep customer experience to provide a comprehensive suite of services that enable a company to delight its customers and deliver profitable returns to its shareholders. – less

TeleTech Employer Reviews

Chat Agent (Current Employee), Teletech@HomeApril 17, 2015
Customer Service Representative (Current Employee), Ennis, TXApril 17, 2015
Team Lead (Former Employee), Springfield, MOApril 15, 2015
Customer Service Representative (Current Employee), Paducah, KYApril 14, 2015
@Home Agent (Current Employee), Englewood, COApril 13, 2015

TeleTech Salaries

Customer Service Representative
$9.75 per hour
Based on 164 employees
$21,000 per year
Based on 102 employees
Customer Service
$10.00 per hour
Based on 38 employees
$20,000 per year
Based on 29 employees
Technical Support
$10.00 per hour
Based on 21 employees