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1,370 reviews

About TeleTech

Our company was founded more than three decades ago on one guiding principle: Customer relationships built on trust and simplicity deliver lasting value for everyone. In other words, happy customers equal happy companies.

Building those relationships across every channel, every interaction, every day – that’s not so simple. The always
 – more... on, multichannel world in which we live creates challenges for companies and customers alike. Companies, trying to adapt to a new world of connectivity, are faced with disconnected technology systems, data silos, outdated processes and rising costs. Customers, increasingly empowered by technology, demand a better experience in exchange for their loyalty. The result is a disconnect that is costing brands billions and pushing customers away.

We have built our business to re-establish the crucial relationship between brands and consumers. We call it customer engagement, and it empowers a company to think beyond the tactics of one-off interactions toward a strategy of long-term relationship building and growth. We’ve leveraged our deep customer experience to provide a comprehensive suite of services that enable a company to delight its customers and deliver profitable returns to its shareholders. – less

TeleTech Employer Reviews
Customer Service Specialist (Former Employee), kansasJuly 31, 2015
Customer Advocate (Current Employee), Melbourne, FLJuly 31, 2015
Customer Service Operations Manager (Former Employee), Tampa, FlJuly 30, 2015
Telecommunications Technician (Former Employee), Glendale, AZJuly 29, 2015
Banking CSR (Current Employee), Springfield, MOJuly 28, 2015
TeleTech Salaries
Customer Service Associate
$11.10 per hour
Based on 279 employees and 362 jobs
$20,800 per year
Based on 158 employees
Customer Service/Sales Representative
$11.67 per hour
Based on 14 employees and 96 jobs
Insurance Sales
$12.00 per hour
Based on 69 jobs
Customer Support Representative
$9.48 per hour
Based on 21 employees and 47 jobs