Questions and Answers about TeleTech

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How are the working hours?

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The working hours were good in training, but after that it became ridiculous. Our team was asked to go home on October 16, 2017 and told we would be paid PTO until licensing was complete. TODAY I get paid hoping to have enough to cover my rent for this month and my check is $96.00...I called and was advised I could not use PTO because I was not there 90 days as of yet. BUT when I and the others were requested to stay home until the license that we all studied and PASSED the State Exam for, we all were told we would be able to use our PTO time.... I wonder is there anything that I can do about this ...

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They make you compete for your schedule.

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Hours are decent. Makes it feel like your whole day disappears and it's droning.

Answered - Inbound Phone Agent (Former Employee) - Phoenix, AZ

3
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What are the hours in Weber City VA? Are you opened on weekends and Holidays?

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2
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Restrictive

Answered - Customer Service Representative (Former Employee) - Englewood, CO

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Hours were flexible.

Answered - Member Services Representative (Former Employee) - Greeley, CO

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When working there I was on the road 24/7 so when a way from your family, we work all hours available which relates to compensation, which works

Answered - Installation Supervisor (Former Employee) - Dallas, TX

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The working hours are decent.

Answered - Call Center Rep (Former Employee) - Greenville, SC

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11am-11pm, including holidays and weekends

Answered - Health Insurance Trainer/Agent (Current Employee) - Melbourne, FL

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When you get hired you either have training 6am - 2:45pm or 3PM to 11PM. Then in training you pick a schedule, which is usually left over hours after you get out of nesting. Nesting varies greatly based on the job. After you're on the floor for a while, every 4 months plus there are shift bids for a new shift but you have to do your job right to get what you want. Otherwise they work with school schedules but nothing else.

Answered - Banking Member Service Rep (Former Employee) - Greeley, CO

4
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