TeleTech Employee Review

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customer service(answering phone calls)
Customer Service Rep (Former Employee) –  Birmingham, ALNovember 26, 2013
a typical day of work was to answer incoming calls, provide customer information on accounts or assist with questions they may have. most enjoyable part of job was being able to gain customer service skills and being able to help people in any way possible.
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strict workplace
CSR - Customer Service Representative (Former Employee) –  National Capital RegionDecember 14, 2017
My work starts at 2-11am, and I think that's the hardest part for me because I have to travel 1.5hrs everyday to go to work, by public transport since I don't have a car. It's somehow fun working there, because I've met some nice people. My manager and Team Leader was strict and the account where I was assigned has a massive volume of callers.
Pros
game room and lounges
Cons
short breaks
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Stressful low pay and benefits
Network Technical Support (Former Employee) –  Tampa, FLDecember 14, 2017
Highly stressful poor training, and backup support, low compensation, Poor management. Doesn't care about their employees. Low standard equipment to work with.
Pros
Working at home in the end
Cons
Poor management poor compensation
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Overall rating

3.6
Based on 4,730 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5